Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


April 02, 2019

Thank you for caring

I'm so lucky to have this policy! My claims are paid quickly!! I love being able to start my claim and get reimbursed from my phone!

Insurer: Nationwide

By: Dena

Useful
April 02, 2019

Nationwide has my dog covered

I love that you check in on my mastiff, and that you genuinely seem to care about her well being. The claims process is easy, quick, and convenient.

Insurer: Nationwide

By: Mary

Useful
April 02, 2019

Veterinarian Pet Parent

When my 10 year old dog Jack developed blood in his urine it opened up a whole cascade of medical discoveries that ultimately led to him needing to have many stones removed from his urinary bladder as well as a large stone removed from his gallbladder. These surgeries were absolutely lifesaving and I was worried sick about whether he would survive not only the surgery but also the recovery, which can involve complications and a lengthy hospital stay. Throughout the entire process Healthy Paws was right there by our side. They provided me with a pre-approval document for his surgery, they paid 60% of the cost of his care almost immediately, and then emailed me several days later to ask about how Jack was doing. As a client and a veterinarian myself I HEAVILY researched many different companies before deciding on Healthy Paws. After my ordeal with Jack I would never even consider having another pet insurance for my two dogs and two cats, I recommend this insurance to all my clients and to every pet parent. As someone who keeps VERY close tabs on all of my pets' health, I can tell you things can creep up that you could never have anticipated or planned for financially.

Insurer: Healthy Paws

By: Allison

Useful
April 02, 2019

Happy with the coverage

I’m happy with the coverage although when I calculate savings vs, annual premium, I basically break even. But I’m ok with this. Claim process is easy and I do like the electronic payment feature.

Insurer: Nationwide

By: John

Useful
April 02, 2019

I’m so happy that I Embraced my pet!

My girl required TPLO surgery to repair a torn cruciate ligament and Embrace really came through for me. I love that you can customize a policy to fit your requirements. I work at a veterinary clinic and will inform anyone inquiring about pet insurance how Embrace helped my baby!

Insurer: Embrace

By: Karen

Useful
April 01, 2019

Big Waste of Money

Here is my first impression of Pet's Best insurance. They are more than happy to take your premiums but will look for any loophole to deny paying a claim. I am a new member and have paid 4 months of premiums only to have my first two claims denied. My dog gets gastrointestinal issues caused by bacteria from eating leaves in the yard. So I tried to submit claims related to that but because he had this issue a couple times prior to the insurance policy they are calling it chronic and refusing to pay. They make you go through a tedious appeal process to have it looked at again. They also told me today that if he gets this issue often they consider it repetitive and will only cover the first two incidents but then not again for 18 months. All the while they continue to take my premiums each month. I very much feel that this company is more concerned with their bottom line then the health of your pet. Save your money!

Insurer: Pets Best

By: Linda

Useful
April 01, 2019

Easy and cooperative company to deal with.

We have a sweet Cavachon who unfortunately has a sensitive stomach . Often throws up. Is on prescription dog food. Has had a couple of other health issues. We have Nationwide major medical and are grateful for it. They have has been there for us. Other than regular check ups, shots, etc. our bills have been covered.

Insurer: Nationwide

By: Elaine

Useful
April 01, 2019

Nationwide... yeah, it’s worth it!

So far my experience has been phenomenal! I have even recommended several people to Nationwide and they signed up. I wish their was a more simple way to submit a claim.

Insurer: Nationwide

By: Destiny

Useful
April 01, 2019

Phoebe vs. the Sock: Healthy Paws is the Winner!

We are so very grateful that we signed up with Healthy Paws Pet insurance when our Chocolate Lab was a puppy. She has a thing for clothing, and each time, healthy Paws has been there to help. I could never have afforded the surgery for my dog without this insurance, and I appreciated the friendly customer service and the quick turnaround time for reimbursement -- less than a week!

Insurer: Healthy Paws

By: Christine

Useful
April 01, 2019

excellent- we love Nationwide Pet!

Our puppy was recently ill, which resulted in an unplanned vet visit. Nationwide made the claims process quick and painless. We love Nationwide pet insurance!

Insurer: Nationwide

By: Hayley

Useful

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