Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Very pleased with Pets Best insurance
I was very pleased with Pets Best insurance from the moment I decided on pet insurance customer service was very pleasant to talk to and my claims process was very easy and they completed my claim in a timely manner and when my claim took longer than it was supposed to they sent me an email as to why it was taking too long.
Insurer: Pets Best
By: Tina
I love how easy it is to file a claim
I love how easy it is to file a claim and how quickly you respond when I do. I love your explanations. They make sense and I feel I get a great value for my premium.
Insurer: Pets Best
By: Jill
Good Service
Good Service with the processing of Jackson's claim.
Insurer: Pets Best
By: Andrea
I have had Pets Best for years
I have had Pets Best for years now and I love them. The process is so easy for filing claims and their customer service is top notch. I recommend them to anyone who has a pet.
Insurer: Pets Best
By: Susan
Very impressed.
I continue to be extremely impressed with nationwide pet insurance. They have an efficient and easy way to submit claims online, update the status of the claims right away, and usually receive reimbursement within 30 days. Very impressive.
Insurer: Nationwide
By: Karen
New policies are Worthless
I have 2 English Bulldogs w/2 different policies. Although I wish I could've started my 16 month old on the policy my 3 yr old is on, I couldn't. I selected what I thought was similar because it was the best, available, option when enrolling. Well, I just had a $1500 bill for neuter- not covered- & a few other procedures. My claim payment- $30! Only the exam was covered? Why- because of a 12 month policy wait period- not on my 3 yr old policy- & items considered Congenital when in fact we ALL know are Hereditary. But don't worry, there's a disclaimer that states the list isn't inclusive as well as the Congenital condition definition includes an 'inherited' note--- which wouldn't an 'inherited' trait be Heredity & NOT Congenital? But you've got that covered w/your contradicting definitions & disclaimers that I'm sure legal was brought in to confirm appropriate so you could rob people of 12 months worth of premium payments--- for NO coverage other than exams & vaccinations/heartworm/flea & tick (which are poisons) . I work for a Fortune 500 company that promotes NW for pet coverage & offers a discount. I truly hope I receive communications from NW to discuss.
Insurer: Nationwide
By: Stacey
We are big fans of Healthy Paws! Submitting claims is simple and they are reimbursed quickly. The peace of mind is priceless!!
We have two dogs, Spot (Labradoodle) and Speck (Schnoodle), and they have both been insured by Healthy Paws since 2013. Spot is now 13 and, as he has gotten older, he has had a number of conditions that required medical treatment and/or surgery. He has had arthritis in his back and hips for several years, and takes medication to improve his joint function and reduce pain. He had a malignant tumor in his mouth that required part of his jaw to be removed. And he's had a few other illnesses, minor injuries and benign growths that were treated over the years. Throughout it all, knowing Spot was covered by Healthy Paws gave us the financial peace of mind to just focus on keeping him well and happy!! Submitting claims is so easy - I can take a picture of the documents on my phone and upload them using the app. Healthy Paws works with our veterinarian to get any additional medical records needed, and claims are paid directly to my bank account within a week of being submitted. Very efficient!
Insurer: Healthy Paws
By: Cassandra
urinary obstruction
This is the 3rd time my cat has had a urinary obstruction and this time was more serious since the last because this is the 2nd time he was completely blocked. He had to get the PU surgery which unfortunately we would not be able to afford if it weren’t for Trupanion. It was a hard time financially & emotionally but the amazing staff at Trupanion was very comforting in our time of need and informative. I would say to anyone who is doubtful about getting pet insurance. Just do it. It was a life saver and with having insurance we are able to give our little baby the best care that he needs.
Insurer: Trupanion
By: Destinee
So worth it!!!
I have been a customer of HealthyPaws for over 3 years, for both of my dogs. I am thankful for this insurance! I feed my dogs very healthy, clean diets and they are not overweight. They get so much love, exercise and are so happy. BUT, emergencies do occur. And for all of their emergencies, Healthy Paws has been there. ER is expensive...and medication can be too. Healthy Paws sent us a get well card for my Ryder when he was in ER 3 weeks ago. They sent multiple emails checking on him. AND they are so quick with claims processing, that, I received the check, in less than a week after submitting it!!!! I will be able to pay off my credit card bill before any interest accrues. I highly recommend them. The cost is affordable. I think you can choose from 3 payment plans. I spend about $35 per month per dog. AND I spend more than that for coffee each month! So, there is no excuse that you cannot afford it! Their lives are worth it!
Insurer: Healthy Paws
By: Carrie
Hartville to the rescue!
We are long term clients and very glad we are. About 15 years ago we joined up our first boxer. They served him well, so naturally our second boxer Toddy, a rescue, became a client as well. Hartville has always had our back and when Toddy got sick and found to have IBD, they covered our expenses. At the same time, Toddy was found to have a mast cell tumor and had to undergo yet another procedure. Once the smoke cleared and we submitted our claims, we were reimbursed quickly. They did everything quickly and seamlessly. There are all kinds of new companies opening every day, but we will stick with the best!
Insurer: Hartville
By: Linda