Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


May 08, 2019

Great Insurance and I can file my claim and recieve payment online

Bodhi is doing fine thanks to Nationwide Insurance. He has food alergies that we and our vet are hoping he grows out of. Having pet insurance is worth every penny for the peace of mind. Nationwide is great with letting us e-mail in our claims and sending funds through Chase Pay directly to us.

Insurer: Nationwide

By: Laura

Useful
May 08, 2019

Not happy!!!

Very disappointed that Harley is not covered for her knee condition. She will not be covered till June. This is the second pet I have had insurance on with Nationwide and ran into some of the same problems with her. Trying to decide if Pet Insurance is really worth it.

Insurer: Nationwide

By: Lori

Useful
May 08, 2019

Absolutely fabulous pet insurance

This pet insurance company is fabulous! They pay fast, they call to see how your pet is doing, very easy process for filing claims and customer service is outstanding. Will always use them for our dog insurance.

Insurer: ASPCA

By: Summer

Useful
May 08, 2019

I wouldn't be without pet insurance.

I HAVE THE RIDER that is like an HMO for health. I wish it would cover more of the shots that keep our pets healthy so they don't have big bills later on. This helps folks keep their pets too. Some folks find they cannot afford to pay for all of this so they ditch the pet or try to find a shelter for them. Many are just let loose to fend for themselves. today; they need a lot of shots because of the diseases. wild animals in the area. This rider is so important to have as it may be the only part of the plan you hopefully get to use. We hope none get sick and need the other part of the plan.

Insurer: Nationwide

By: Diane

Useful
May 08, 2019

Not worth the money!!

Not worth the $$ at all. You are better putting $$ in a high yield savings account then just withdrawing from it when your pet has issues. It doesn’t cover anything that could be congenital, no pre-existing conditions and there’s a cap on certain conditions like cancer. I’ll be canceling this. I’ve had insurance for both my dogs since I’ve had them ( over 10 years for one) and it just doesn’t cover enough.

Insurer: Nationwide

By: Lisa

Useful
May 08, 2019

Fraud!! Do not purchase

This is by far the biggest joke I have ever heard of. They will not get all of the proper information and then when they do they will deny as pre existing. Even in our case the paperwork sent was of the wrong animal completely. Have to go through appeals after appeals and nothing will be done except them pulling payments. They are a joke and we will be taking further action against them. Choose another company.

Insurer: Hartville

By: Nicholas

Useful
May 08, 2019

Helpful and Easy Claim

This was the first claim I submitted, and the process was very easy. The explanations behind what was covered and what wasn't were helpful, and the reimbursement process was simple.

Insurer: Nationwide

By: Samantha

Useful
May 08, 2019

You used to do so much better

When I signed up my first dog, you were great. Claims were processed quickly and the customer service was friendly. I’m not sure what happened, so I called to let you know I wouldn’t be renewing and the person who took the call couldn’t have cared less, which showed me I made the right decision to get my pet insurance from another company. It’s really a shame because I told everyone how great you were to work with in the past.

Insurer: Nationwide

By: Kara

Useful
May 08, 2019

Outstanding Service

We LOVE nationwide pet insurance! They settle our claims fast, without any hoops to jump through like our last insurance company. Our rates are great too!

Insurer: Nationwide

By: Taylor

Useful
May 08, 2019

Well worth it!

I'm VERY pleased with Nationwide. Not many other pet insurance companies will cover both illness and wellness. I was skeptical at first, but this policy has been extremely well worth it! Very pleased.

Insurer: Nationwide

By: Jamie

Useful

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