Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


May 21, 2019

Fang is in good hands

Fang had two broken teeth and Was pleasantly surprised that my claim was handled quickly and completely

Insurer: ASPCA

By: Anna

Useful
May 21, 2019

Fast and easy reimbursements!

We had to take Quinn, ( our year old puppy ) to the Vets after he ate something outside and got sick. We gave them out Nationwide info and the Vet sent in the paperwork. We got reimbursed within 2 weeks. We are so glad we decided to get pet insurance and go with Nationwide. Highly recommended!

Insurer: Nationwide

By: Susan

Useful
May 21, 2019

So far so good

First claim. Took long to get reimbursement

Insurer: Nationwide

By: Peter

Useful
May 21, 2019

Awesome claims service!

My 3 yr old dog Laila needed knee surgery (yes dogs have knees) and the claim couldn't have gone better. I had the surgery pre-authorized, so the claim was paid in about a week. The follow-up appt claim was submitted on a Saturday and paid THAT DAY. The customer service people have always been friendly and helpful. It's so nice to not have to hound an insurance company for once. I'm a very happy customer.

Insurer: Figo

By: Kim

Useful
May 21, 2019

Nationwide was excellent both with customer service and speed of processing our claims.

Excellent service and prompt review of claims. No complaints.

Insurer: Nationwide

By: Fred

Useful
May 21, 2019

Worth every penny

Nationwide has been easy to work with and very fair in their claim findings.

Insurer: Nationwide

By: Travis

Useful
May 21, 2019

disappointing service

Very disappointed in this company after seeing top reviews. They decided to not pay for a claim, stating the dates of onset of my dogs illness fell inside of the initial waiting period. In the vets records, the onset of his symptoms is recorded as 5 days after the waiting period ended, but FIGO denied claims stating symptoms were 9 days earlier, and this is documented nowhere in my dogs records. It took 2 weeks for them to come to this conclusion. Be careful to understand that there is a difference between when your dogs policy begins and when it actually becomes effective, and know that the company will make false or unsubstantiated conclusions in order to not pay claims.

Insurer: Figo

By: Kelly

Useful
May 21, 2019

quick, painless, and generous

i am so incredibly grateful to have nationwide as the pet insurance provider for my 12 year old dog. it makes difficult times with a pet's health issues slightly less painful, at least on the financial side. nationwide has been quick in processing my claims and have stuck to their promise of reimbursing the 90% without giving me a hard time.

Insurer: Nationwide

By: tsvetana

Useful
May 21, 2019

Nationwide to the rescue

Nationwide processed my claim and sent funds quickly. Knowing that Nationwide has Jethro covered, Jethro's vet and I can make care decisions based on Jethro's needs - not my wallet. He's my bud, and i'm grateful be his hooman.

Insurer: Nationwide

By: Erin

Useful
May 21, 2019

Easy claim process

Simple claim process. They are there when you need them.

Insurer: ASPCA

By: Tony

Useful

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