Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pet's Best is just a business to make money and try not to pay out customer claims
I have paid so much money into this policy to Pet's Best, so that I would have coverage when needed. The policy pays 80% of accident, illness, injury after a $100 per incident deductible. I took my dog to the vet, due to her symptoms, they ran different tests and found a few areas to treat. Pet's Best considered that one visit to one vet on one day as 3 incidents and charged me for a deductible 3 times! Then subtracted what they considered "wellness" and paid 80% of the remaining bill. Brutal, dishonest, predatory, deceitful and disgraceful. Save your money for emergencies and skip the headache!
Insurer: Pets Best
By: Bonnie
Very simple and fast claims process
Easy to use and very fast claim processing time. When looking for insurance I heard several stories about how companies find every reason to not pay a claim. Unfortunately I’ve had several vet visits resulting in several bills submitted to ASPCA Pet Insurance but I have yet to have one issue with them being processed. All claims have been paid quickly with no questions asked. They even call to see how my dog is doing after I submit claims. Highly recommend this company to anyone.
Insurer: ASPCA
By: Scotty
subsequent treatment of initial injury should have better coverage.
In all fairness to Nationwide, their coverage of the initial injury was very reasonable. However, subsequent follow-up treatments for the same injury, which were deemed prudent by the veterinarian were totally denied. Nationwide should revisit and revise their policies to allow, within reason, for such coverage.
Insurer: Nationwide
By: Anthony
Convenient & Caring
Nationwide made paying for the major medical costs for my dog/furbaby, Oliver, so easy and convenient! When Oliver had to be rushed to the vet this spring, I was worried about his health. But I wasn't worried about the costs - $650. I knew that Nationwide covered it under my dog insurance plan conveniently set up through payroll deduction. When I called Nationwide's customer service to check on the claim, they explained that they hadn't received it yet. They reassured me that, on receipt, they would process it as quickly as possible. I called my vet's office to remind them to file the paperwork. I received email notice that Nationwide had my claim and notice again when they finished processing it. Within two weeks, Nationwide direct deposited the refund to my bank.
Insurer: Nationwide
By: Dwanna
Nationwide insurance for my dog
My dog is 2.5 years old. I took insurance with Nationwide when she was about 6 months. The claim process is simple. One can either email or fax the claim. So far I never had a issue receiving the reimbursements whether the bill small or big. The customer service is also friendly.
Insurer: Nationwide
By: Rao
So easy and convenient
Nationwide pet insurance is great! It is wicked easy to submit a claim and they are pretty quick to reply to any submission. Definitely worth it!
Insurer: Nationwide
By: Lucas
I am so glad I got this insurance!!!!
My food-obsessed lab mix managed to break through a crack in the recycling bin and pull out a pizza box. We ended up in the Emergency Room and his GI obstruction cost $1000 to take care of! It was so easy to submit the claim and get reimbursed. That I almost started humming “Nationwide is on your side...”
Insurer: Nationwide
By: Katherine
Warning, if your animal ever had a complaint prior to diagnoses they will deny your claim
Closed case because they said they did not get the pets file from vets when in turn they did and I had to re-open the case. They paid 67 dollars of 504 bill. So if your dog has ever had a complaint prior to being diagnosed they will say that they had it before and deny your claim. Total waste of money.
Insurer: Pets Best
By: Debbie
Pleased
Very please at ease of filing and speed of processing claims.
Insurer: Nationwide
By: Marlene
Online filing is easy and payments quick!
It’s a comfort to know that I don’t have to stress over vet bills when my boy needs medical attention. The filing process is quick and easy, actually hassle-free.
Insurer: Nationwide
By: Patti