Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great customer service very easy…
Great customer service very easy reimbursement process.
Insurer: MetLife
By: Deborah Lark
After 8 years of paying Healthy Paws…
After 8 years of paying Healthy Paws Pets insurance for my dog (now aged 10), this company does not have respect or courtesy to long time patrons. My dog came from a rescue as a mixed breed. I may have assumed or written down a “chihuahua mix” in paperwork at the veterinary clinic we go to. (Also, chihuahuas are known to live longer lives bc of their size.) After I have reduced coverage to 50% with a $1000 deductible. Used to have 80% coverage with a $500 deductible. I’m still paying almost $100 a month, they send me an email telling me that if my dog is a chihuahua mix that they are increasing my premium and if she’s not, my vet will have to fax them with the proof! I’ve never had a DNA test and I wasn’t about to pay for one just bc they are disrespectful about it and bullying me. Never once in 8 years was there any mention of a problem with my rescue dog’s mixed breed. My dog has been healthy all these years. What a waste of money. Just set aside $50-$100 a month for your pet. Do not waste it on pet insurance with a company that is discriminating pet’s breed and age and try any excuse to increase your premiums. They are very disrespectful. They left me on hold for 30 minutes and when the call dropped they didn’t call back and I waited another 25 minutes. They are the worst!!
Insurer: Healthy Paws
By: Christine L
Processing was quick
Process was quick and representatives were very helpful. The only thing I would complain about is the app, I would try to add documents to an existing claim and it would create a whole new claim, what should have been 1 claim turned into 3.
Insurer: MetLife
By: customer
Always an easy and seamless experience…
Always an easy and seamless experience to file claims and receive a refund. Signing up for MetLife pet insurance is one of the best decisions I’ve made and I always refer them to friends and family who have pets too.
Insurer: MetLife
By: customer
PROMPT and SPEEDY Processing of Claims -
Trupanion quickly processes claims and the payment goes directly to my vet. This was extraordinary and much appreciated.
Insurer: Trupanion
By: customer
easy process
It was the easiest claim I submitted since having insurance. Every time I got it returned and I always had the same set of statements uploaded. It was nice to have no issues and actually get reimbursed this time.
Insurer: MetLife
By: Anastasia Bahadur
Pet’s Best is the absolute
Pet’s Best is the absolute, most amazing Pet Insurance company I’ve ever had. I have two cats with medical conditions and whenever I put in a claim or have to speak to a representative, they are always extremely helpful and the claim goes through quickly. I highly recommend this pet insurance to anyone who is currently looking!
Insurer: Pets Best
By: Ursula
Easy claim submission & reimbursement
Easy claim submission & reimbursement
Insurer: Pets Best
By: Sara Reynolds
MetLife Pet is the best
MetLife Pet is the best. simplest no hidden fee or coverage surprises. Simple claim processing.
Insurer: MetLife
By: Trish
Pumpkin responded quickly and took care…
Pumpkin responded quickly and took care of most of the medical bills when my dear puppy was bitten by a rather large rattle snake.
Insurer: Pumpkin
By: Kathy