Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


June 03, 2019

So happy with healthy paws!

Our pug swallowed a toy and wound up in the emergency room for a week! A few inches of the small intestine removed. We would not have been able to do the surgery without the help from Healthy Paws! They cover the full 80% and sent us a check and less than a week :-)

Insurer: Healthy Paws

By: Dobrina

Useful
June 03, 2019

On your side indeed!

I’m so very happy we had this policy in place! I was hoping we’d never have to use it but filing a claim online was a breeze. Couldn’t have made it any easier and the timeline was great.

Insurer: Nationwide

By: Sarah

Useful
June 03, 2019

Excellent

Happy in general with Nationwide.. my only problem is sometimes the claims that 30 days..

Insurer: Nationwide

By: Teresa

Useful
June 03, 2019

Nationwide Loves Pets

Our Dixie Doodle is a rescue and our first dog in 35 years (since either of us were kids!). So yeah, we probably are overly cautious, but knowing we have Nationwide Pet Insurance makes it a no-brainer for us when we aren’t sure Dixie needs to see a vet or not. 9/10 times she needed the vet, so it is a relief for us. The claim process is very easy and the way we are reimbursed directly into our bank account is even easier!

Insurer: Nationwide

By: Dixie

Useful
June 03, 2019

fraud

One year ago my dog was diagnosed with thyroid disease, anemia and being lethargic was a side affect. It has been one year since diagnosed with the disease and she has been stable and back to new with the medicine she is one, for one year she went in to the vet for blood work as needed to make sure she was where she needed to be, and she was. One year later she came down with an auto immune disease, which also has the side effects of being anemic and lethargic. Nationwide is trying to say that her anemia and being lethargic from an ENTIRE YEAR AGO WITH AN ENTIRE DIFFERENT DISEASE is related and they will not cover her new disease because of it. I have PROOF of blood work and had the doctor call and tell them it is two separate cases and they still do not want to cover me. What is the point of insurance if you have to jump through hoops and you pay them to protect you and they DON'T!

Insurer: Nationwide

By: Megan

Useful
June 03, 2019

Quick turn around time

This was the first time using Nationwide's pet insurance. Our gate had been left open and our dog got out and had been hit by a car. It was super traumatic and the vet bills were over a thousand dollars to make sure she didn't have internal injuries, and to get her stitched up. My first attempt at submitting the claim through VitusVet didn't show the correct PDFs with my itemized statement, even though i had attached all of them. After calling and asking why the initial claim was denied, the customer service agent advised me to send the pdfs and resubmit the request via email. After that it was a pretty quick process and was approved in a few days.

Insurer: Nationwide

By: Nichole

Useful
June 03, 2019

Great Service!

I was debating getting pet insurance as my family decided to add too with a golden retriever puppy. I AM SO HAPPY I MADE THE DECISION! While I expected to have some vet visits due to a puppy being a puppy, I didn’t expect so many vet visits so frequent for multiple issues. While the stress it put on my family from and emotional and especially financial standpoint, Nationwide has been so quick to respond to my submitted claims and help with the cost of each pet visit. Submitting claims and getting reimbursed has been such a smooth and painless process. I am more than happy and relieved to have purchased pet insurance especially with Nationwide!

Insurer: Nationwide

By: Derek

Useful
June 03, 2019

Thankful that the insurance covers some of costs, makes having pets less stressful.

Good, helpful easy coverage!

Insurer: Nationwide

By: Diane

Useful
June 03, 2019

We LOVE Nationwide Pet

We have had VPI/Nationwide for 7 years now and we LOVE it. Our dogs seem to be accident prone, and it puts my mind at ease knowing that they have insurance coverage, which allows us to never think twice about getting them the care they need due to cost. We are always reimbursed in a timely manner and the customer service is fantastic! Highly highly recommend to everyone!

Insurer: Nationwide

By: Erin

Useful
June 03, 2019

Great coverage & service

Always taken care of our pup with fast, easy claims!

Insurer: Nationwide

By: Vanessa

Useful

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