Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,674 total
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Excellent service.
I have no problem with the app and have gotten my claims submitted, processed and reimbursed without issues and in quick fashion.
Insurer: ASPCA
By: Christy
Avoid at all costs
In February I put in a claim. I got a claim number. Since then the company has gone dark and responded to none of my emails (I'd call but I don't trust them, so I want stuff in writing).
Insurer: Pets Plus Us
By: Mike
Thanks!
Thanks for your help with vet bills
Insurer: Nationwide
By: Gary
Fustrating
The reason i listed painful is to try and get reimbursed has been a very Fustrating process. i have the stress of my new puppy not doing well and everytime i submit a claim i have to redo it sometimes more than 2X and still havent received the reimbursement. I know there was an issue with 2 policy numbers becuase i paid up front to get insurance sooner but i would have thought the other policy would be null and void and i would only have one policy number. i like the ease of calling customer service they are very helpful and knowledgeable, not sure what i would have done without them. I'm hoping the process gets better and that she has less vet visits.
Insurer: Nationwide
By: Sharyn
Grateful
The ease of claims with Nationwide pet insurance is fantastic! Unfortunately 1 of my dogs seems to need to see the vet more than I would like, but they haven’t ever let me down! I am grateful!
Insurer: Nationwide
By: Dorothy
Glad we have pet insurance
We have needed to use our NW pet insurance twice for expensive surgery on two different dogs. So glad we had it. It's also great for the dental cleanings and coverage for other healthy check up items.
Insurer: Nationwide
By: Sharon
Excellent service
Excellent service, outstanding follow up and efficient claim processing... much better than human insurance!
Insurer: Nationwide
By: Karen
Easy Claim Procedure
My claims are easy to file with the prefilled claim form and I always receive the payments in a timely mannr.
Insurer: Nationwide
By: Tina
Great service!
I have had a very easy, smooth time working with Nationwide for pet insurance. It is simple to send claims via email and I always get a response that the claim is being reviewed. My last few claims have been paid in full which was great to cover the costs of a internal medicine specialist and an ER visit after our dog fell- both of which are pricey issues. The claim result is always emailed and on the website, easy to read, and the check comes in the mail shortly. Overall, it has been a great experience.
Insurer: Nationwide
By: Rachel
Your payment on cancer treatment is horrible
The only thing you cover when it comes to cancer treatment is the actual treatment. You don't cover all the drugs that go hand and with chemo. It makes me mad because all the stuff she is on go hand and hand like nausea, diarrhea and stomach meds. It's a joke.
Insurer: Nationwide
By: Nancy