Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


Verified June 13, 2019

Useless product

Great at taking your premiums. Not great at paying you out! I had two bad experiences and now done with it. Rather save my money and use it to pay the expenses myself when they arise.

Insurer: Trupanion

By: John

Useful
June 13, 2019

Best experience!

Had a really good experience, first time dog owner. Pet insurance really helped out.

Insurer: Nationwide

By: Andrew

Useful
Verified June 13, 2019

Quick

Very fast return

Insurer: Trupanion

By: Christine

Useful
June 13, 2019

Unhappy with claim

Very unhappy with claim outcome..I wrote to cust svc a couple times but got nowhere. My dog was very sick... u did not cover fecal testing which is a diagnostic test to determine what meds might be needed. That is ridiculous that you do not cover this in a case this this... was not just part of a yearly type physical!!!

Insurer: Nationwide

By: Marla

Useful
June 13, 2019

Easy claims process, straight forward reimbursement!

Easy to submit claims and processing is fast. Very happy with reimbursement, which is always straight forward.

Insurer: Nationwide

By: James

Useful
June 13, 2019

Super grateful for Pets Best!

Super grateful for Pets Best! My pup has been healthy her whole life and I've contemplated cancelling several times but they always gave me an option to reduce my monthly payments instead of cancel. My pup was a victim to an act of violence and had to have expensive tests done. I'm glad I had pet insurance to help with the vet bills. Pets Best was very helpful with the claims process and it was easy to upload all the documents to the website.

Insurer: Pets Best

By: Kelsey

Useful
June 13, 2019

Valuable policy

It is a valuable policy to have and covers medical expenses very well

Insurer: Pets Best

By: Marcia

Useful
June 13, 2019

Never had issues

My 14 year old basset hound, Thelma Lou was referred to The University of Georgia Vet Teaching Hospital because our vet didn't have the equipment necessary for an accurate diagnosis. Pet's Best paid the entire bill at UGA minus the coinsurance. There were no surprises, no questions asked and the process was quick. This isn't my first claim this year as Thelma Lou has been recently diagnosed with Cushing's Disease but all claims have been paid according to the terms of my insurance policy. The policy has been in place about a year and a half and I have never had any issues with them not paying.

Insurer: Pets Best

By: Rhonda

Useful
June 13, 2019

Awesome

Easy and punctual

Insurer: Trupanion

By: Joanne

Useful
June 13, 2019

Chester's Mom

Always helpful and fast in making your claim decisions.

Insurer: Trupanion

By: Jane

Useful

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