Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


June 18, 2019

Nationwide is terrible

Not easy to file a claim. Every claim is not picked and you find a way to deny it. I feel like I’m stuck with you now but if I could leave for a different company I would. Awful customer service and you always try to wiggle out of paying claims.

Insurer: Nationwide

By: Leonard

Useful
June 18, 2019

I could not have afforded Lulu's surgery without Healthy Paws!

When I got my next dog (yorkie) after having to put down my sweet Lucy (yorkie), I knew I needed to get insurance. I spent probably $5,000 in the last two years of Lucy's life as she was in kidney failure. What I wouldn't have spent to keep her with me but I did not have ANY health insurance so I paid for everything out of pocket. My new Lulu began urinating a lot in the fall of 2018. Because I knew the symptoms and signs, off to the vet we went. It's been seven months later and she was finally diagnosed with MVD however the vet wanted to do a biopsy to be sure. The surgery alone cost $1,800 (not counting the previous vet bills) and Healthy Paws paid 90%!!! I cried as I could not have afforded it otherwise. I will ALWAYS have Healthy Paws pet insurance. The customer care and ease of reimbursement is the BEST! Thanks HP!

Insurer: Healthy Paws

By: Amy

Useful
Verified June 18, 2019

Trupanion is great and easy to work with

Because of Trupanion I am able to afford the vet bills. With my pet having allergies he is on medication all the time. Trupanion is easy to work with and willing to answer any and all questions . Easy to put claims thru also

Insurer: Trupanion

By: Sandra

Useful
June 18, 2019

I am the poster child for why you should get pet insurance

We have two Cocker Spaniel/Poodle Mix females. Both have had some health issues and our insurance has come in so handy. Right after Easter this year, our Sadie (2 years old) began to exhibit signs of pain and difficulty walking. After evaluation it was determined that she had a disk herniate (it fully burst actually) and she had lost use and feeling of her hind quarters. Surgery in my eyes was the only option. I immediately called Nationwide and spoke to Jackie (x6480) to fill her in our what was happening and wanted to find out what was covered by our plan. JACKIE WAS AMAZING!!! She told me exactly what i needed to do, she called us to check on Sadie's status and once our final hospital bills were submitted, she filed an exception to have our claims expedited for reimbursement. I am so happy to say that our Sadie is getting stronger every day, she is now walking and running and regaining bathroom function. We would not be happier with her progress. It was so nice to not have have financial reasons impact our decisions on what was best for our girl. I always tell people to get pet insurance, they will not regret it!!

Insurer: Nationwide

By: Robyn

Useful
June 18, 2019

Great Service

Thank you so much for the great service!! The claim was handled in a timely manner with a fantastic approval!! Thanks again Nationwide!!

Insurer: Nationwide

By: Zimmerman

Useful
June 18, 2019

So grateful we choice Nationwide for our fur babies.

Couldn't be happier with the coverage and response we receive from Nationwide. This insurance helped us to make difficult decisions regarding surgeries and having someone to speak with prior to making these life saving decisions. We have Nationwide on all three of our pets which are all adopted. We always recommend Nationwide to those we meet with pets.

Insurer: Nationwide

By: James

Useful
June 18, 2019

We LOVE Healthy Paws

We purchased pet insurance for peace of mind. When an unforeseen rare diagnosis occurred (requiring costly tests and monthly medication) Healthy Paws was there! The online claim process is simple and the reimbursement is quick. They were there for support- financial reimbursement and concern for what we were experiencing. WE love Healthy Paws 🐾

Insurer: Healthy Paws

By: Sam

Useful
June 18, 2019

Almost purrfect

The claim was handled quickly and all services provided by the vet were covered, minus the deductible and copay. Yay! The only thing is that I wish it could have been done with an electronic submission instead of mailing it in.

Insurer: Nationwide

By: Linda

Useful
June 18, 2019

AKC is the best insurance for your pets

My dog, Prince Nemo was diagnosed with Cushing disease this year. I am so happy that I signed up with AKC Insurance. Prince will be 10 years old in June. He's getting older but I love him and I will do what I need to do to make his life long and comfortable. I don't want him to suffer. Without AKC Insurance I don't know what I would do. They pay most of the bill and they pay within 30 days. I don't have to worry. Thank you AKC.

Insurer: AKC

By: Jacqueline

Useful
June 18, 2019

I knew I was covered

Getting Pet Insurance was the best decision I made. I have enjoyed the wellness care reimbursement and most recently when my dog unexpectedly broke his jaw, I didn't stress about the cost involved, I knew I was covered and my dog would be able to get the care he needed. The claim process is so easy and reasonably quick! I submitted my claim the night of the injury and within a week was reimbursed. Thank you

Insurer: Pets Best

By: Heather

Useful

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