Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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It’s a scam
Do not get this pet insurance, it’s a waste of money. What I didn’t realize and what they didn’t make clear to me is that you have to meet a deductible for EVERY new condition. I spent 900$ on my dog thinking they would start paying for something after that, NOPE. They denied my claims and then explained after the fact that no, you have to meet a deductible for every sick issue you claim. I canceled immediately after finding this out. Good thing I only paid for it for 5 months, I would have wasted a lot of money if I had found this years down the road.
Insurer: Trupanion Canada
By: Rachel
Fantastic
Your great! My vets office sends in the forms within 3 weeks I have my reimbursement and everyone is happy.
Insurer: Nationwide
By: Donna
Great Insurance
Thank goodness I had the forethought to get this insurance when my cat was a kitten. He was diagnosed with EPI recently and the insurance has paid towards every claim thus far. However, someone does call from customer service to check on your pet’s progress when several claims are submitted. This is nice, however, one woman in particular could use training in her phone presentation.
Insurer: ASPCA
By: Wayne
Best pet insurance ever
Can’t say enough good things about this insurance. So easy to submit a claim using the app and I kid you not they are finalized and paid in a matter of days. My dog has been sick with many claims lately and they are paid with no problems.
Insurer: ASPCA
By: Karen
I can't imagine a better pet insurance company.
This is my second review for Embrace, regarding claims service for my nine year old cattle collie cross. I had insured him barely over a year when he began limping. At first the vet thought it was just arthritis, for which he began expensive, monthly injections of adequan; but we eventually discovered a torn cranial crucial ligament (CCL), with TPLO surgery recommended as the most beneficial option. Throughout the entire process and not during rehab, the staff at Embrace have been efficient, polite, respectful, responsive, and sympathetic. I receive prompt confirmation with each claim they receive, followed about a week later by a determination, which has always been that the claim has been covered, including the continuing adequan injections. In this era of substandard customer service, it is reassuring to find a company that demonstrates exceptional customer service through its actions, rather than by disingenuous platitudes.
Insurer: Embrace
By: Mike
Quick claim response and no concerns about claims being denied inappropraitely
They have always approved claims appropriately, I've never had to dispute a claim. They typically turn claims and estimates around in about a week.
Insurer: ASPCA
By: K
Nationwide provides excellent service
Nationwide does a great job with processing claims for my elderly Akita. They cover alot as part of packages and I'm thankful to have them as my pet insurance carrier.
Insurer: Nationwide
By: Ronald
Nationwide did what they said they would.
Nationwide paid my dog's claims, just like they said they would. The claims process was easy and the claims were paid fast. Me and my dog love Nationwide. They helped us at a time of great stress on both me and my dog. I had to take my dog to the emergency hospital. He was diagnosed with pancreaitis.
Insurer: Nationwide
By: Gary
Trupanion is absolutely great!
We have a kitten who developed a urinary tract infection and kidney levels out of normal. Trupanion looked after the claim and continue to do so. They are very efficient and very nice to talk to and deal with. I would recommend them when you become a pet owner or are a pet owner.
Insurer: Trupanion Canada
By: Michele
Fast service, easy submission process
Nationwide is great, easy claim submission and fast processing. No hassles!
Insurer: Nationwide
By: Lisa