Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


June 24, 2019

Great coverage, easy claim processing!

Claims processing is very easy to do thrugh the VitusVet app! Highly recommended!

Insurer: Nationwide

By: Luz

Useful
June 24, 2019

Great pet insurance!

Nationwide has been really great! They have covered 90% of our urgent vet services after the deductible without hesitation or discussion. We had a problem with one check and after calling I received quick customer service with no problems sending a new check. We are happy that we chose Nationwide!

Insurer: Nationwide

By: Stephanie

Useful
June 24, 2019

Great to have insurance that respond fast.

Claims are really easy, but always have a problem with your fax number. I have to call to ask for another number. But otherwise the responses are fast. Thank you

Insurer: Nationwide

By: Adriana

Useful
June 24, 2019

Great Pet Plan Options & Swift Claim Processing!

Upon researching numerous pet health plans, it came down to ASCPA and Healthy Paws. We opted for ASCPA because it provided the most flexibility. We customized a plan that provides us both a safety net in the event of major medical problems and one that covered a significant portion of less significant costs, such as those occurring as a result of an accident or illness. Our plan has a $5k annual cap and $250 deductible that reimburses us 80% of the covered treatment, i.e., accidents, diseases, and illnesses.While iIt does not cover preventative service or neutering/spaying, you can get that coverage if you want. We didn't as we also wanted to keep our monthly subscription fee under $50, which we barely made. We got this plan when Rosa, our American bulldog, was about 2 months old. She's 14 months now. Boy are we glad we got it! We have filed 5 claims during this time and every one of them was processed within 2-4 weeks and approved. ASCPA even provided us more than we sought the last time. It's a great plan and the service is phenomenal. The absolutely only negative {a minor one at that} is that their online capability is limited in terms of what files you can attach to support your claim (application). I find myself having to take a cell pic of the vet bill and attaching it as a jpg file. Seems kind of archaic to me.

Insurer: ASPCA

By: Louis

Useful
June 24, 2019

Grateful

So grateful for the ease and timeliness of reimbursements

Insurer: Nationwide

By: Natasha

Useful
June 24, 2019

Very pleasant experience

It was so easy to file the claim and the turnaround time was fantastic. Exceeded my expectation.

Insurer: Nationwide

By: Laura

Useful
June 24, 2019

I'm very impressed with the coverage!!

Was hesitant at first to get pet insurance for my dog. After his yearly visit to the vet that completely changed my mind. I was able to take a picture of the invoice that I had paid to the vet and submit it for a claim right on my phone though the app. Got my check in the mail about a week later! I recommend Pet insurance to all my family and friends now.

Insurer: Nationwide

By: Adam

Useful
June 24, 2019

Life savers

My cat got into something in the house while I was away and had to be hospitalized for 2 weeks, and had a stomach tube placed for well over 2 months. If it weren’t for healthy paws, my cat would not be here. The fact that they don’t have a limit played a huge role as well. They paid exactly what they said they were gonna pay, no questions asked. Highly recommend.

Insurer: Healthy Paws

By: Samantha

Useful
June 24, 2019

Relieved!

I was so relieved when FIGO paid the claims for my dogs emergency hospital stay. I would not have been able to afford her care without FIGO.

Insurer: Figo

By: Merle

Useful
Verified June 24, 2019

Compassionate and Efficient Service Always

Trupanion has seen my dog Chili and me through a long treatment for her stomach cancer. This has included surgery, twice monthly chemo and now an immunotherapy treatment. The Oncologists at Tufts Cummings Veterinary School Hospital have been wonderful and are as pleased as we are to see the continuing support from Trupanion as we navigate this journey.

Insurer: Trupanion

By: marilyn

Useful

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