Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


June 25, 2019

Happy

We are very satisfied with the coverage as well as the prompt service.

Insurer: Nationwide

By: Nancy

Useful
June 25, 2019

Hassle Free Claims, Wish I Enrolled Sooner.

Very pleasantly surprised, I've never used pet insurance and waited 7 years before buying insurance for my two dogs. If I had known it was this easy to submit claims, and they pay all claims without hassle, I would have signed up much sooner. This year one of my dogs had two surgeries (for two separate tumors) that would have cost us thousands. It was covered by the ASPCA and they will not raise my rates or cancel my policy even though they were expensive claims. The claims process is super simple, I just upload my receipt form the vets and they do the rest. It is way easier then I thought, I assumed an insurance company would do everything to not pay a claim, but ASPCA has been so easy they pay all claims without giving me any trouble. Highly recommend.

Insurer: ASPCA

By: Jake

Useful
June 25, 2019

Great and Fast Service!

I've had Nationwide for years and am really pleased how they have handled and processed every claim.

Insurer: Nationwide

By: Charity

Useful
June 25, 2019

It's great knowing you're helping me keep my BJ healthy and fit. Thanks Nationwide. You're the best!

Our BJ had eye surgery to remove a cyst on his eyelid. BJ is doing well now and back to his rambunctious self! I submitted my claim electronically and was quickly reimbursed for part of the cost. Thank you Nationwide for being there for us!

Insurer: Nationwide

By: Gail

Useful
June 25, 2019

Review

The Claim Process could be a little easier, but now that I understand it, it is getting better. Customer Service has been great.

Insurer: Nationwide

By: Lisa

Useful
June 25, 2019

Awesome response times

Using the mobile app works great we get awesome response times for claims filed

Insurer: Nationwide

By: Jane

Useful
June 25, 2019

FABULOUS

My Xena is a BOXER/GERMAN SHEPARD MIX and we were attacked by a Pitbull. Thanks to Nationwide to help us with the bill as quickly as they did!

Insurer: Nationwide

By: Victoria

Useful
June 25, 2019

so glad I have Embrace!

so glad I insured my dog thry Embrace! They have come thru for me now that he has cancer and needs treatment

Insurer: Embrace

By: Annette

Useful
June 25, 2019

Great customer service, great coverage!

Nationwide Pet Insurance (VPI) has been absolutely amazing. I have needed them a few times and having this insurance has allowed me to take my cats to the hospital and get them treated with a cushion of security. They pay 90% of the cost after your yearly deductible and it is SO WORTH IT!! Their customer care is also great. I have never held on the line more than 3 minutes to speak to a person. Everyone I have interacted with from billing to vet questions has been pleasant and professional and truly cared about my pets. After one particular health scare, I called to have a person explain what services might be covered while my cat was in the hospital. The woman I spoke with was so helpful and she even called me back a few days later to see how my cat was doing! I recommend this pet insurance to everyone I know that has pets. PS. They are also one of the only insurances to cover exotic pets like ferrets which is why I initially signed up with them--one of the best decisions I ever made in pet care!

Insurer: Nationwide

By: Lesley

Useful
June 25, 2019

Insurance Protection is essential

You are very responsive. I would like to see better coverage for heart care.

Insurer: Nationwide

By: Heidi

Useful

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