Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,674 total
Other Categories
So glad I have Nationwide making this journey with us.
So responsive when processing claims. Coverage is great - better than my health insurance!
Insurer: Nationwide
By: Lisa
electronic claim submission not quite there yet
Scanned all documents as a PDF and emailed in the claim as directed. Claim was initially partially rejected because they couldn’t read the full multi-page PDF. I had verified the legibility of the scan prior to emailing, as well as opening the PDF on both MacOS and Windows systems. There was nothing wrong with the PDF. Someone at Nationwide simply did not scroll past the first two pages. I printed out the exact same PDF and sent by USPS and they paid the full claim. This company is just not ready to accept claims electronically, so save yourself time and effort and just mail the whole thing in.
Insurer: Nationwide
By: Dan
Nationwide is great! Helped with Oliver’s medical bills in a time of need.
Nationwide claim submission is super easy and claims paid timely- would highly recommend for anyone thinking of insurance needs for their pets.
Insurer: Nationwide
By: Kerri
Fast processing
Claim processing was fast and generous - which helped a lot with our surgery bill. Thanks!
Insurer: Nationwide
By: Michael
Nationwide cares about my dog.
Gryphon is my third dog that I have enrolled in Nationwide. He is now eleven years old with heart disease ,and Nationwide has helped with Gryphon’s treatment and examinations. He is doing well on his medicine, and his overall condition will be evaluated when he sees his cardiologist later this month. Thank you, Nationwide!
Insurer: Nationwide
By: Sharon
Reliable Pet insurance when you need it...
Having had a pet insurance policy for many years with this company, I am very happy with their coverage. The time for claims to be processed is quick and they are very easy to submit. Be sure to read the exclusions for the particular policy you may purchase.
Insurer: Nationwide
By: Robert
Truepanion were very professional and calming during our very stressful medical situation with our cat Cookie.
We were not sure on how to go about our first claim with Truepanion. The person on the phone was very professional yet had a very calm and soothing voice over the phone. They answered all my questions and when I had a computer problem they explained on how to print the form, fill it out and said mail it in. I have nothing negative to say only praise for them. I will recommend them to anyone who needs pet insurance. They were so supportive and even had a supportive follow phone call to find out how Cookie was doing. Thank you Truepanion!
Insurer: Trupanion
By: Mike
Nationwide is the worst lying ist insurer
We bought Nationwide insurance on our 2 Pug Brothers at 5 months old. 2 & 1/2 years later we called ( a 35 min call) about palate surgery we were told they’d probably cover a part of surgery partial diagnosis, and meds. Our Vets helped bill Nationwide with diagnosis they’d pay for. THEY COVERED NOTHING. AFTER WELL OVER 2&1/2 years of premiums with not one claim waiting until we needed help with surgery? Nationwide? THEY PAID NOTHING. NOT A PENNY. 35 minute cal? ALL LIES. THEY COVERED NOTHING. SADLY OUR VETs DIDN'T TELL US NATIONWIDE NEVER PAYS CLAIMS FOR 98% of they’re bills. We learned 2 & 1/2 years of policies on 2 dogs? NATIONWIDE PAYS NOTHING.
Insurer: Nationwide
By: Ken
Very good
Very easy claim process and quick turnaround on funds
Insurer: Nationwide
By: Nick
Reimbursement
I'm so glad you worked out paying claims quicker it was brutal there for a while having to wait almost one month to get reimbursed. My last 2 claims I have submitted were paid so much quicker in fact the 1 claim I submit it I had notice the payment was sent before I got the E mail that you received my clam my 2nd claim that I submit it recently I only waited a couple of days and I got the notification that the money was reimbursed already I'm so happy you worked it out. I couldn't be any more happier great job
Insurer: Nationwide
By: Sue