Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


July 13, 2019

Terrible Company Customer service is horrible, No return calls or answering of emails

I should have done my research. The puppy came with six weeks insurance. I continued the insurance. Customer service is friendly but totally useless. No replies to emails, no return phone calls. On the website it says will advise claims stats in one to three days. What a joke. I call the customer service to speak to a manager...put on hold for ten mins. They are all in a meeting....horrible...you are basically paying premiums and receive a magazine and no customer service or coverage. So disappointed in this company. Buyer beware.

Insurer: Pets Plus Us

By: Rita

Useful
July 13, 2019

Great experience. Efficient and honest.

Easy claims service. It was all handled directly with the hospital and the claim was honored by Trupanion.

Insurer: Trupanion

By: Bradley

Useful
July 13, 2019

My claim was processed in a timely efficient manner.

My claim was processed in a timely efficient manner. Very satisfied

Insurer: Trupanion

By: Dawn

Useful
July 13, 2019

Great pet insurance

Very easy to send a claim via email. Received quick response that claim was received. Always a very fast reimbursement.

Insurer: Trupanion

By: Irene

Useful
July 13, 2019

A great experience with Trupanion!

Very easy. The bill was submitted by my veterinarian. Trupanion reviewed it and approved what was eligible!

Insurer: Trupanion

By: Richard

Useful
July 13, 2019

Invoices processed in a timely fashion

Most recently, it was implemented an easier and friendlier way to submit invoices / claims. Except for one, that is under appeals process, the others have been processed in a timely fashion.

Insurer: Trupanion

By: LIZZIE

Useful
July 13, 2019

Less worries with Trupanion.

Since our dog developed cancer, paying for treatment and medications has been one less worry. Trupanion has truly been a faithful companion throughout this ordeal. Thank you Trupanion.

Insurer: Trupanion

By: Sherry

Useful
July 13, 2019

Seriously good!

Phenomenal. Easy to submit, quick to pay!

Insurer: Trupanion

By: Toni

Useful
July 13, 2019

Trupanion....A wonderful experience

The claim for Bentley was wonderful and was handled fast so that Bentley could get home soon to start his recovery.

Insurer: Trupanion

By: Virginia

Useful
July 13, 2019

Glad My Vet recommended Trupanion

Trupanion is easy to do business with. Claims are paid promptly.

Insurer: Trupanion

By: Tom

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.