Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


July 31, 2019

ASPCA Health Insurance has bee excellent, both in value and performance.

Not a lot I can add to the title. They have been remarkably consistent in evaluating and paying claims promptly, and the rules are clear enough that I can usually tell in advance if the vet care will be covered. And they have covered my Nemo through some harrowing things.

Insurer: ASPCA

By: Stephen

Useful
July 31, 2019

Great customer service!

We have both our dogs under ASPCA health insurance and have been really satisfied. Claims are always done quickly and someone always calls to check up on our pet afterwards. Highly recommend

Insurer: ASPCA

By: Aja

Useful
July 31, 2019

Slow claim reimbursement

I gave been with healthy paws for over 6 years and have 8 rescue dogs insured with them. In the past 2 years their customer service has gotten awful. Plan on being on hold for at least 45 min to an hour and a half for someone to answer your call. Expected to wait almost a month to be reimbursed for your claim. I will never get insurance with them again.

Insurer: Healthy Paws

By: julie

Useful
July 31, 2019

We are extremely pleased

We are extremely pleased with the coverage and appreciate the fast turn-around for claims processing and reimbursement.

Insurer: AKC

By: Teri

Useful
July 31, 2019

Response back from a claim submitted

The vet is able to run the claim to Trupanion and they respond back within 10 - 15 mins on the amount covered. Also, they honored claims from a emergency hospital as far back as 6 months. Overall, I have being really happy with the results and service I receive.

Insurer: Trupanion

By: Gwen

Useful
July 31, 2019

Trupanion provides easy claim process

There is very little information that one needs to enter into the online form. Trupanion contacts the vet and keeps me informed when they receive my claim and when it is approved. The process works quite well.

Insurer: Trupanion

By: Carol

Useful
July 31, 2019

Very smooth and simple

Very smooth and simple

Insurer: Trupanion

By: Cristina

Useful
July 31, 2019

Excellent service

Claim processed smoothly and in a timely manner.

Insurer: Trupanion

By: Sonali

Useful
July 31, 2019

Claims Processed Quick

Claims are processed quickly.

Insurer: Trupanion

By: Kathy

Useful
July 31, 2019

Easy Claims Submission

Claims couldn't be easier. My vet completed the claim on my behalf.

Insurer: Trupanion

By: Jeff

Useful

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