Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


September 23, 2019

Nationwide and the folks that work there are the best and truly caring people.

Nationwide is great. While I would prefer to never need them - as that would mean my pet was healthy - we have not been so lucky with our pet who has over the years needed plenty of medical treatment. But Nationwide and its predecessor have always been there to assist financially, and their customer service on the phone is excellent. They also make the claim filing process extremely easy and never delay in the review and processing of claims and payments. Excellent, excellent company. Thank you very much.

Insurer: Nationwide

By: Steve

Useful
September 23, 2019

Easy to use, great coverage

I've had Nationwide Insurance on our dogs since 2008 when it was VPI. Nationwide provides great coverage on many things and it's so easy to work with. The customer service is excellent, the website is also very user-friendly. I have always recommended Nationwide to everyone I know who is a pet parents.

Insurer: Nationwide

By: Rob

Useful
September 23, 2019

Fabulous coverage!!

Excellent coverage and customer service

Insurer: Nationwide

By: G

Useful
September 23, 2019

Fast and easy

Our precious puppy got accidentally poisoned with rhododendron. We rushed to the hospital to get emergency care. However it was good to have peace of mind about financial coverage. Nationwide has covered our claim as expected. And our puppy has been doing great.

Insurer: Nationwide

By: Myra

Useful
September 23, 2019

Awesome!

I called the Nationwide pet line to ask about what to do when I came home and found my cat wheezing. They directed me to seek care, and we did. I filed the claim from the emergency vet visit the next day and received a prompt response and quick turn around time on payment within a week. What a relief to know that I can get the care I need for my pet without worrying about cost hindering what I am able to authorize for her care. Thank you Nationwide!

Insurer: Nationwide

By: Julie

Useful
September 23, 2019

Vet Helpline was excellent in giving recommendations when I felt helpless.

I decided to call the 24/7 Vet Helpline because I felt helpless around 9 pm on a Saturday when my vet was closed. I knew the only option was to go to the emergency room if things were bad. Obviously I was on the fence about bringing her to the emergency vet because I was unsure how serious the injury was. There were no visible signs of an injury, but you could tell there was discomfort. After consulting with the helpline, they recommended going after reviewing all the symptoms and that waiting could cause more harm. Additionally, it would give me a sense of relief. Knowing that I had insurance definitely motivated me to go to the ER or I might have waited until the vet opened on Monday stressed out. I was reimbursed within two weeks which was fast for Nationwide. Normally, they can take 3-4 weeks.

Insurer: Nationwide

By: Esteban

Useful
September 23, 2019

Great insurance

I have had this insurance for Sandy for three years. Process claims quickly and accurately

Insurer: Nationwide

By: Lynda

Useful
September 23, 2019

Fast, efficient, and wonderful!

They are very easy to work with, claims are simple to submit, and refunds are processed quickly!

Insurer: Nationwide

By: Stephanie

Useful
September 23, 2019

Great peace of mind

We've had a couple of scares with our dog getting into something he shouldn't have. it's nice to know we are covered if we need to take him to the vet. Instead of worrying how we are going to pay for it, we can focus on making sure he is ok!

Insurer: Nationwide

By: Alicia

Useful
September 23, 2019

Easy breezy claim process

Submitting a claim was super easy, and I received what was due back to me in a very reasonable time. Thank you Nationwide!

Insurer: Nationwide

By: Dora

Useful

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