Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


September 24, 2019

thank you

with the uncertainty while going through the experience of a sick pet, having the claim considered and paid by you was a BIG help. Financial support helps in time of need without having to appeal denials and possibly not being able to afford it. You stepped up and covered the claim. Thank you for making this easier.

Insurer: Nationwide

By: dorothy

Useful
September 24, 2019

Great pet insurance

Great pet insurance. Never had a problem with claims or service.

Insurer: Nationwide

By: Christian

Useful
September 24, 2019

So easy to submit claim and always reply quickly, thank you.

I didn't know that pet insurance would be better than mine. You response time on the claims is spectacular and thank you for all your help.

Insurer: Nationwide

By: Tammy

Useful
September 24, 2019

Thank you, Nationwide Pet Insurance you saved Charlie's life!

I am so glad I chose to sign up for pet insurance when Charlie was a baby. Not knowing that we would need the insurance for such an emergent thing. HGE is very serious and could have taken Charlie's life. Thanks to Nationwide they were able to reimburse me for the visit in days.

Insurer: Nationwide

By: Julie

Useful
September 24, 2019

Peace of Mind

Hartville Pet Insurance has given me peace of mind for my two 1.5 yrs. old rambunctious pups. Claims are processed efficiently and accurately. With direct deposit, you receive your reimbursement within one or two days after the claim has been approved. Customer service is outstanding. I am extremely satisfied with the coverage and pricing of this insurer. I highly recommend this company.

Insurer: Hartville

By: Michelle

Useful
September 24, 2019

Prompt response with claim processing

The entire process from applying for coverage, to initiation of the policy & submitting a claim to processing the claim was easy to do, & love being able to use any veterinarian of our choice!

Insurer: Nationwide

By: Lori

Useful
September 24, 2019

Urgent Care visit ended up being pretty painless

I was expecting to be on the phone and go through a painful process when trying to reimburse a claim. Instead, I just printed out some documents, that were partially autofilled, and sent them on their way. Solid process. Would be 10/10 if there was a mobile app I could use to submit a claim.

Insurer: Nationwide

By: Max

Useful
September 24, 2019

NationWide is the BEST, Love them!

NationWide is so easy to communicate with, the claim process is fabulous, the speediness of reimbursement is lightening fast, and the direct deposits are very easy, and so secure.

Insurer: Nationwide

By: Vicki

Useful
September 24, 2019

Great website and customer service

I’ve had several claims so far and I found it easy and fast. The response was very timely as well. I recommend this company to all my family and friends.

Insurer: Pets Best

By: Kippi

Useful
September 24, 2019

Healthy Paws Has Saved Us

My poor Husky has had 3 major surgeries in 14 months. Two ACL repairs and one to repair a tiny hole in his lungs. Healthy Paws has paid all three of those claims as expected and we have no complaints. Just understand what is paid for an what is not paid for. The cost of a office visit is not covered. Food is not covered and routine vaccinations are not covered. Pre-existing conditions are not covered. There is also a yearly deductible and in our case it is $250. My dog is my family and it's worth it to pay a few bucks a month to be sure he gets the care he need if he ever needs it. To me I would rather pay for it for 15 years and never use it then not pay for it and have to make a decision one time based on money. It is well worth it.

Insurer: Healthy Paws

By: Tom

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.