Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


September 25, 2019

Trupanion is a Lifesaver

Trupanion has always responded to our claims very quickly. We have a Basset Hound that we insured with Trupanion as a puppy. What a lifesaver it has been for us. They have happily paid for so many major claims and this has been such a help for us.

Insurer: Trupanion

By: Galen

Useful
September 25, 2019

Excellent customer service!

My dog was diagnosed with Lymphoma. Thankfully Trupanion covered 90% of the cost for chemotherapy and I was able to get the best care available for my dog. Trupanion paid the vet bill right at the vet's office and I only had to pay the difference.

Insurer: Trupanion

By: Teresa

Useful
September 25, 2019

Best Pet Insurance!

Easy to file a claim and very quick response and payment.

Insurer: Trupanion

By: Julie

Useful
September 25, 2019

Great Service

Great turn around on processing claim

Insurer: Trupanion

By: David

Useful
September 25, 2019

Some problems, but great service now

Had some difficulty earlier this year with initial denials of claims for conditions for which the deductible had been met, and it took some major effort to get things straightened out. But ever since those problems have been sorted through the service has been incredible.

Insurer: Trupanion

By: David

Useful
September 25, 2019

Well Worth the Money. The BEST

It was painless, easy, quick and efficient. I was kept informed every step of the way. Couldn't have been better. You are the best!

Insurer: Trupanion

By: David

Useful
September 25, 2019

Great experience for Zoe's second knee

Easy and painless for us anyway, not so much for the dog, ugh

Insurer: Trupanion

By: Gregory

Useful
September 25, 2019

Happy Trupanion Customer!

Trupanion's claims process is quick and easy. With just a photo uploaded through email, my claim was sent. Only improvement that could be noted is possibly having a trupanion app in the future.

Insurer: Trupanion

By: Robert

Useful
September 25, 2019

Reimbursement

Reimbursement takes too long. It's been over a month and I'm still waiting.

Insurer: Trupanion

By: Jennifer

Useful
September 25, 2019

Stress Free

As soon as our dog was diagnosed with cancer, Trupanion was there to take away that stress of how to pay for his medical bills. It is so convenient when the bill can be processed through our vet.

Insurer: Trupanion Canada

By: Lesley

Useful

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