Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


September 29, 2019

My dog hazelnut.. my honey. My buddy..

My experience was wonderful with you folks thank you so much for understanding me for such a sad time in my life. I will definitely let everyone that I know that you folks did stay by your word for covering my dog medical bills by 90 percent.

Insurer: Trupanion

By: Sue

Useful
September 29, 2019

Timely claims

This is the second claim we've had to file with Trupanion and each have been accepted and paid in a very timely manner. It has been a great relief to our family to have pet insurance and Trupanion is the only insurance we want for our dog.

Insurer: Trupanion

By: Shaheen

Useful
September 29, 2019

BEST Healthcare for your Furry Family!!

It is peace of mind that Trupanion gives our family, knowing we never need to worry about health care for our 2 huskies! Without the worry of financial cost associated with health care, we can concentrate only on getting our furry family well again.

Insurer: Trupanion Canada

By: Laura

Useful
September 29, 2019

Peace of mind

Submitting my claim online was easy and convenient. Gives me peace of mind knowing that I have pet insurance if my pet gets sick.

Insurer: Trupanion Canada

By: Juli

Useful
September 28, 2019

Healthy Paws is true to there word in that they cover what they say they will cover!

Every time we have had an issue with one of our fur babies that needed costly medical treatment, Healthy Paws has been there to assist with the finances. They also have reached out to check in on our animals before and after claims were settled! I would and do, recommend them to anyone who wants to get insurance for their pets!

Insurer: Healthy Paws

By: Mike

Useful
September 28, 2019

Worth it

If you get an animal their care is a priority. We all know that veterinary services are not cheap so insuring your pet against anything unexpected is a no brainer. Healthy paws made it easy to file a claim with fast responses. Just make sure you give them all of the pets medical records so they can verify the claim. 100% recommend.

Insurer: Healthy Paws

By: Travis

Useful
September 28, 2019

Very happy !

I'm very happy with my plan and customer service. Everyone is most helpful and courteous and processed my claims quickly. I've recommended them to all my friends who have pets. If you're looking for a carrier for your pet, look no more - this is it.

Insurer: ASPCA

By: Laura

Useful
September 28, 2019

Hassle free claims

Any claims that I have submitted for Harper have been promptly processed. The forms are easy to fill out and submit. If I’ve had a question, all I’ve had to do is call and I get an answer right away form a courteous customer service rep.

Insurer: Nationwide

By: Betsy

Useful
September 28, 2019

Hassle free claims

Any claims that I have submitted for Harper have been promptly processed. The forms are easy to fill out and submit. If I’ve had a question, all I’ve had to do is call and I get an answer right away form a courteous customer service rep.

Insurer: Nationwide

By: Betsy

Useful
September 28, 2019

What can I get out of paying?

We had both our dogs "insured" with Figo. WORST CARRIER EVER! I am not going to go into great detail, but just know that they will try to weasel their way out of paying a legit claim. I am in investments/insurance and my husband is a claims adjuster so we are in this field and tend to know how claims work. My dog had fecal impact, we had the plan for almost 6 months by this point. They denied the claim stating it was a "pre-existing condition". I do not need to explain that if you my dog was impacted for over 6 months, my dog would have her angel wings. I filed a BBB complaint and they later adjusted it, we received a $1.99 reimbursement and we met our deductible. Well, we cancelled our plan. I asked them to go back and review all of the other claims they labeled as "pre-existing conditions" and I have not heard a peep. They tried to save face knowing that we cancelled our plan just to appease BBB. Nice try. We all know what you did, Figo. I left reviews on their FB page and SEVERAL other had similar complaints. There are many reputable companies out there, I would research before buying into their plan.

Insurer: Figo

By: Kristi

Useful

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