Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Easy!
Easy to file a claim and receive info back, and checks come quickly in the mail.
Insurer: Nationwide
By: Elizabeth
Great pet insurance, helped us a lot with our fur baby’s medical treatment.
Thankful for this insurance we wouldn’t have made the care possible for our fur baby without it.
Insurer: Nationwide
By: Pinky
Phew!
I cannot tell you how happy I am with getting Nina covered. She wears her Nationwide tag proudly on her collar. She had a couple of health issues come up this year and the coverage really helped. I only wish my own health insurance was so accommodating and easy to work with.
Insurer: Nationwide
By: Ralph
I am really happy with the claim process and the quick turnaround time to receive money
This has been very cost effective for us to move forward with this insurance plan. I no longer worry about the cost burden if something major should happen to our family dog. The process is easy to submit a claim and they are fair in what it covers
Insurer: Nationwide
By: Katelin
Denied claim within first month, so I cancelled policy early
I insured my three cats. After filing my first two claims (one for $30 and one for $32), they denied the second claim because they connected an unrelated illness from over two months prior to one of the claims. I explained that it was unrelated, and they told me that I could appeal it if I got a supporting letter from my vet. It would cost money to get a letter, rendering the whole claim virtually pointless. I told them that if this was how the relationship was going to be, and that they were going to deny stuff for no reason, then it'd be better if I wasn't insured by them anymore. I cancelled.
Insurer: Hartville
By: Kyle
No hassle
Finally I am smart enough to have bought insurance for my adorable boy Remington....this after many dogs that cost me a fortune in vet bills. The monthly premium is well worth it and the company has handled my claims promptly and professionally.
Insurer: Nationwide
By: Jane
Rosie Healthcare
If you don't have pet insurance get it! Best decision ever! We all will do whatever to make sure our babies stay healthy and get treatment needed but sometime it s hard with the costs. m Just as it is with ourselves too. We have insurance why not our fur babies. So easy to file a claim and it is affordable!
Insurer: Nationwide
By: Vicki
Difficult to work with
I have had many claims denied because they needed more info. When I submitted the claim again with additional information, it was denied again due to being submitted multiple times. I almost decided not to bother submitting claims anymore due to the difficulty I experience in submitting them. Additionally, the claim submitting process is a pain. It would be great if we could just upload documents right to the website. Prior to coming to Nationwide, I used Pets Best insurance. I switched due to getting coverage through my employer but I wish I hadn't. If I had done more research into the claim submitting process prior to switching to Nationwide, I would have stayed with Pets Best. Now I can't switch back because anything that is currently covered will become a pre-existing condition. I will say that once I finally did get some claims approved, the payment process was simple, although I wish they could deposit directly to me instead of going through Chase Payments.
Insurer: Nationwide
By: Kris
I never have issues!
The claim submittal process is easy, especially using VitusVet. My boy has a skin allergy and sometimes it seems it’s under control and then poof he has an outbreak of a rash or is itching. Getting him relief is so important and Nationwide is helping us every step of the way.
Insurer: Nationwide
By: Lynette
Lack of care
I have had nothing but difficulty getting Ookii's claim paid for his August visit. My vet had has done everything they can and submitted requested information as well as myself and when we are told everything needed has been received, another reason pops up why they can't pay the claim.
Insurer: Nationwide
By: Tracie