Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Amazing Service
My dog had to have emergency surgery, quite unexpectedly. While he was still under treatment and healing, I submitted my claim. Healthy Paws was quick to respond, and came through with resolving my claim in a very timely manner. I loved that they continually checked in on my pet's well-being throughout the process and his recovery. I'm so glad I invested in pet insurance with them, and would highly recommend them to all new pet owners. If only human health insurance was so easy to navigate!
Insurer: Healthy Paws
By: S
Best investment for our Roxie!!!
Nationwide has been a fabulous company to work with. I’ve only had to call a couple of times with questions, and they’ve been answered quickly. There is a clear 30-day turnaround from the time the claim is faxed through payment, and the 90% payment has been very helpful, given some of my dog’s issues.
Insurer: Nationwide
By: Kathy
Greatful to have went with nationwide.
I’m so glad you choose nationwide. The ease of claims being paid is a breeze once they have your pets medical records.
Insurer: Nationwide
By: Susana
Easiest claim i've ever had to put in!
Thank you so much for making one of the hardest things to deal with so easy. My dog is my baby and to have to deal with her being hit by car was awful. But knowing that I might receive help with the bill and the fact that it was super easy to process and took barely anytime to get repaid made it so much easier. She is doing so well now, almost time to finally take her cone off. She can't wait. Thank you again from both of us!
Insurer: Nationwide
By: Diana
Made the trauma of injury bearable❤️
Amazing service. I am grateful for the insurance. We had a real scare with my puppy. She required two surgeries and multiple rounds of meds. Nationwide’s services from the Vethelpline to the ease of faxing the receipts eased the worries. I am so appreciative.
Insurer: Nationwide
By: Andrea
Fast, easy, claims and good. coverage
Nationwide covered most of the cost of Rock's TPLO surgery (77% covered). I appreciate how quickly they processed the claims. I was concerned his second knee would not be covered, but was happy with the results.
Insurer: Nationwide
By: Michele
Sets our mind at ease
Gimlet is undergoing treatment for cancer. The ease of claim submission, along with customer service and payment is great. It is stressful enough to be going through this with Gimlet, but knowing we can do all we can for her, sets our minds at ease.
Insurer: Nationwide
By: Deborah
The claim process was a very quick turnaround and fairly easy to do, but follow-up and communication needs improvement
We recently submitted a claim following vet visit and procedures for Teddy. The claim form was easy to find, but I wish there was a quicker online form instead of having to download the PDF to fill out then resubmit. Following that, the claim reimbursement was quick. The only qualms I had was that I did not get up-front/ clear expectations of the next steps. I wish I would get a more personalized email letting me know the details of the claim.
Insurer: Nationwide
By: Michelle
Nationwide pet insurance is sent from heaven!
I have had Nationwide Pet Insurance for over two years for my 5 year old Yorkshire Terrier and the are simply the best! They are so kind and pleasant when I call with questions and their claims process is simple. I always feel like they love my pet as much as I do. Signing up with their wellness plan was one of the best decisions I have made. Thank you, Nationwide!
Insurer: Nationwide
By: Candice
Very Pleased with ASPCA Insurance & Customer Service!
From the time I first enrolled my cat in a ASPCA insurance policy, I have had excellent customer service representatives help me with any and all questions. I am impressed with their professional and friendly manners, and appreciate that they refer to my kitty by name. I recently submitted a claim electronically, and found the process to be very user-friendly. I also heard back about my claim in a timely manner, and their remittance aligns with what I expected from my policy.
Insurer: ASPCA
By: Char