Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


October 21, 2019

Good claim service, but pre-existing conditions practice make it difficult to use

I signed up for Nationwide this year for pet insurance for the first time. There are a lot of positive aspects of how you submit claims, etc., but what has made it difficult to get value from it has been how they have gone into my pet's history to identify any pre-existing conditions or even current conditions that may have been related to earlier conditions. Basically, unless your dog is in perfect health or if you are anticipating new expenses as your dog ages, then this probably isn't a good value.

Insurer: Nationwide

By: David

Useful
October 21, 2019

ASPCA insurance is great and would recommend!

I've had this insurance for my pom for at least a few years now and have used it every year since having it! Recently my pom had very expensive exploratory surgery and ASPCA was very quick to go over my claim and refund the majority of that money. I have recommended to everyone who mentions they want to get insurance for their pet.

Insurer: ASPCA

By: Mollie

Useful
October 21, 2019

Good customer service. They listen.

I have been very pleased with the attention I received and the services provided. Claims are processed quickly and my questions and concerns have been reviewed and considered.

Insurer: Trupanion

By: Michael

Useful
October 21, 2019

I walked out of my vet only paying $5.60

I love that my vet is able to bill Trupanion direct. No waiting for reimbursement whoo hoo!

Insurer: Trupanion

By: AnnMarie

Useful
October 21, 2019

Very kind and efficient people!

It was so easy and quick to file my claim. My refund was in my account within 3 days. That is awesome as I am grieving the loss of my fur baby and you took great care of us.

Insurer: Trupanion

By: Barbara

Useful
October 21, 2019

Great insurance

My vet is a direct pay from r Trupanion so I only have to pay my copay, which means less upfront money for me. It is fast and efficient. I got the insurance when my dogs were pups so most things are always covered. Great insurance!

Insurer: Trupanion

By: Luis

Useful
October 21, 2019

client for approx. 20 yrs.

I have had Trupanion for many many years and any experience that I have had was ALWAYS good. They are most professional, prompt to process claims, and follow-up making sure that I was satisfied with their service. They are a fantastic pet insurance company

Insurer: Trupanion

By: Dee

Useful
October 21, 2019

GREAT INSURANCE COMPANY

I recommend trupanion to all my friends. The claim process is so easy, they honor their commitment, pay what they say they will pay. The best i have found.

Insurer: Trupanion

By: Sheri

Useful
October 21, 2019

Easy Peasy

Always easy to put claims in and quick turn around on checks that get sent to us

Insurer: Trupanion

By: Emily

Useful
October 21, 2019

Efficient.

I submitted the claim, with 48 hours it was settled.

Insurer: Trupanion

By: Greg

Useful

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