Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


December 04, 2019

Is this the right insurance for me?

I' m not sure if this is the best insurance for everyone. We've sent in claims but have only received $1.80 in repayment so far. I'm not totally sure what is covered and why this insurance is the recommended for my furry family member.

Insurer: Trupanion Canada

By: Lisa

Useful
December 04, 2019

It's really disappointing that no help can be offered at all in any way for conditions an animal presented with during the wait period.

It's really disappointing that no help can be offered, at all, in any way, for conditions an animal presented with during the wait period. I really wish that there was some sort of system to allow for help with these things- they're very high cost and it may be a huge barrier to treatment for people who are trying very hard to do the right thing by their pets.

Insurer: Trupanion Canada

By: Elodie

Useful
December 04, 2019

Beni meets a dog whisperer

Beni had an eye infection. The vet (locum) was truly a dog whisperer. Beni is difficult to handle, not aggressive, just wiggly and the vet always gets down on the floor to examine him. Anyway, with two assistants his eye was examined and treated. He is fine after five days on the eye gel. The office staff submitted our claim on the spot and we knew then that none of it was covered. We have a $500.00 deductible. We insure Beni just in case something really bad happens since, as you know, it doesn't take long to run up a large bill when treating our pets. With Trupanion the claims are handled very efficiently through the veterinarian's office. For someone looking to purchase pet insurance, we would have no hesitation recommending Trupanion.

Insurer: Trupanion Canada

By: Marlene

Useful
December 04, 2019

Ease of submitting claims

Ease of submitting claims

Insurer: Trupanion Canada

By: David

Useful
December 04, 2019

Best Insurance Plan For Pets

Best pet insurance around. Have had no problems and direct deposit is great. If having a question, prompt response answer. Great service.

Insurer: Trupanion Canada

By: Stewart

Useful
December 04, 2019

Highly recommend Trupanion!

I am very happy that I have Trupanion to help out with any medical expenses for my fur baby Winter. Claims can take 4 to 6 weeks but thats because Trupanion is very thorough verifying each claim. Its worth the wait! I highly recommend Trupanion because it can be very expensive when our fur babies get sick. They deserve the best care. Its good to have Trupanion on your side to help with the expensive medical bills.

Insurer: Trupanion Canada

By: Dora

Useful
December 04, 2019

Trupanion always has our back

I can always count on trupanion and never have an issues when submitting a claim

Insurer: Trupanion Canada

By: Kassy

Useful
December 04, 2019

9 Great Years!

In 2010, my husband and I never heard of pet insurance. We took a calculated risk when we enrolled our kitten, Emma. Over the past 9 years, we have been so grateful for Trupanion. We have never experienced any issues with claims and have felt supported throughout Emma's various health issues over the years. It is without hesitation that we have and will continue to recommend Trupanion to friends, family, and colleagues. And, when we're emotionally ready to take on another pet, we will return to Trupanion. Thank you from the bottom of our hearts.

Insurer: Trupanion Canada

By: Onesty

Useful
December 04, 2019

Great service.

Posting claims, claims processing, and payment submission is always very smooth. Never a problem with Trupanion and my fur child and I have been with them for at least 9 years now.

Insurer: Trupanion Canada

By: Dixie

Useful
December 04, 2019

Previously I had a terrible claims experience in regards of an appeal.

Previously I had a terrible claims experience in regards of an appeal. However, this one was very fast, we're very pleased!

Insurer: Trupanion Canada

By: Rodney

Useful

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