Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


December 20, 2019

Every illness has it's each deductible of high dollar amount so unless you have a major medical issue with your pet I feel your wasting your money.

Every illness has it's each deductible of high dollar amount so unless you have a major medical issue with your pet I feel your wasting your money.

Insurer: Trupanion Canada

By: Andrea

Useful
December 20, 2019

Clear and concise explanation.

I have a fairly high deductible and didn't fully understand the process when making a second claim for the same procedure. The response to my query was timely and the explanation clear and concise.

Insurer: Trupanion Canada

By: Gethyn

Useful
December 20, 2019

Every time I've contacted Trupanion I've been answered promptly and efficiently and reimbursement for my dog's medical issues has been processed quickly.

Every time I've contacted Trupanion, I've been answered promptly and efficiently, and reimbursement for my dog's medical issues has been processed quickly. I don't feel as if Trupanion is trying to get around helping when my pet suffers; they make me feel as if they are sorry we've had a problem, and they are there to help fix it. They care.

Insurer: Trupanion Canada

By: Barbara

Useful
December 20, 2019

I've had Trupanion for 8 years.

I've had Trupanion for 8 years. Unfortunately I have had to rely on it heavily because my dog got a life threatening disease when she was two. You came through for us and continue to do so.

Insurer: Trupanion Canada

By: Ellen

Useful
December 20, 2019

Outstanding! Thank you!

The only thing I didn't like was how long it took, but that could be due to the vet office.

Insurer: Trupanion Canada

By: Jennifer

Useful
December 20, 2019

Fantastic experience with Trupanion

As always the claims procees was easy & quickly addressed.

Insurer: Trupanion Canada

By: Lynne

Useful
December 20, 2019

Best Claim Dept

Best Claim Dept of ANY insurance company I have worked with

Insurer: Trupanion Canada

By: Maria

Useful
December 20, 2019

Hope & Healing for our Jersey Girl

December 8th was an extremely scary and stressful day for our family. Jersey our 9 yr old English Bulldog was unable to move and was lethargic. We rushed her to VCA Pet hospital for emergency care. She ended up having a mass on her spleen that was bleeding internally. Jersey under went emergency surgery to remove the mass and her spleen. She had to have 2 blood transfusions and a plasma transfusion. Our experience with Trupanion over the last week has been more than we could have asked for. Our sweet girl could have died- Trupanion sent back our estimate claims quickly for the quick and best care for our Jersey. Thank you so much!

Insurer: Trupanion Canada

By: Chantel

Useful
December 20, 2019

Highly recommend Trupanion

Easy claims, always prompt payment.

Insurer: Trupanion Canada

By: Judiann

Useful
December 20, 2019

Totally positive experience!

My claims experience was totally positive. Could not have been easier. I appreciate the clear directions and rapid service.

Insurer: Trupanion Canada

By: Don

Useful

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