Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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So worth it!
Quick payment to the vet; good communication regarding patient's covered and not covered services, in easy to understand language.
Insurer: Trupanion
By: Nat
Great insurance.
Our puppy has Addison's disease he also has to the seen by the vet in case an emergency and true pinion is an Amazing insurance, And the people that work for the insurance A friendly very knowledgeable in we really appreciate all of this thank you.
Insurer: Trupanion
By: Beckie
Excellent service
Trupanion brought us a lot of comfort when we were in the hospital Christmas Day. The claim was processed within minutes, which took a lot of pressure off on such a stressful day.
Insurer: Trupanion Canada
By: Nicole
First Time Claim Experience
I submitted quite a number of claims at one time. The process was quick and efficient.
Insurer: Trupanion Canada
By: Kim
Disappointed!
I understand that Trupanion does not cover dental prophylaxis and such, but disappointed that Trupanion denied claim for 13 extractions. With regard to a pre-existing condition, the October 2016 vet notes refer to dental and gingival conditions but make no mention of need for extractions. If need had been present, I'd have had extractions done then. I see to it that all of my dog's needs are met as soon as they occur!
Insurer: Trupanion
By: Susan
Making claims are super easy!
It was really easy to make a claim.
Insurer: Trupanion
By: Theresa
Easy Claims
The claims process was easy and straight forward. I was able to use the automated service, and received my claim by direct deposit within a month after claim submission.
Insurer: Trupanion
By: Thomas
The only issue was that the vet staff couldn't find Captain in their Trupanion Express system and had to call Trupanion to figure it out.
The only issue was that the vet staff couldn't find Captain in their Trupanion Express system and had to call Trupanion to figure it out. Trupanion helped them get it sorted over the phone in less than 15 minutes and Trupanion covered $223 of my $318 claim. I didn't have to pay the whole amount out of pocket to get reimbursed, either! They paid the hospital directly. Great to save that much money since it happened around the holidays!
Insurer: Trupanion
By: Kristina
Great loving care for your pets.
have has excellent service and never had any waiting time when making a claim. We tell people all the time about trupanion and how much it has helped us with our fur babies.
Insurer: Trupanion Canada
By: Gail
Great experience with Trupanion
I was away from home when my dog became ill and had to be treated at an emergency care centre overnight. Her sitter had no problems contacting your company and my claim was handled very promptly to my relief. I was in Australia and was so relieved that you handled it so well! Thank you Trupanion !$
Insurer: Trupanion Canada
By: Toni