Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,709 total
Other Categories
PetsBest is a lifesaver for my cat, Nala, I couldn't treat her illness without this insurance...
Pets Best insurance is literally a lifesaver for my cat Nala. She has been sick with a chronic condition for a year and a half, and has required multiple vet visits, testing when she got complications, and numerous medications, both ongoing for maintenance and others when the condition flares up again. One medication in particular is so expensive, I could never afford it on my own. Pets Best not only pays me back 90% of what I pay to my vet for all these sick visits/treatments, they pay me back so quickly and reliably that I can usually use the money to pay for Nala's next round of medicine! I could never have helped my sweet girl feel better without Pets Best, I really feel they are with me at the vet's office saying, "Don't worry. We've got this!" as I deal with how I'm going to pay for Nala's vet costs. I cannot express how important this has been to our family, knowing we have the security of not having to weigh treating Nala against paying our bills. I honestly don't know why anyone would NOT have pet insurance! But other insurers I'd been with in the past had complicated claims processes or questioned everything so many times that I'd give up and leave money on the table because it was just too time-consuming to deal with it. Pets Best is different, they make the claim submission process so easy! It's all online and crystal clear (or you can do it by mail also, for me online is easier). The only things I need are the vet diagnosis on the claim form and my receipt as paid that gets sent to the Pets Best claims department. If there is ever a question about coverage or details they reach out to me immediately to let me know what my vet may need to explain to them -- but that has only happened maybe twice in over twenty claims they have paid for in the past 18 months. I know this is going to sound over-the-top but I just can't say enough good things about this company. I think when it comes to the health of your animal companions, there is just no way of thanking a company like this for just being who they are.
Insurer: Pets Best
By: Pamela
Trupanion saved my dog
My rescue dog swallowed a large stone while I was away visiting family out of the country. My daughter who was staying with him took him to the vet. She couldn't pay the vet bill upfront, so the vet contacted Trupanion who did a pre-approval for the treatment and emergency surgery. This prompt process meant the life saving operation could proceed and my daughter had one less thing to worry about.
Insurer: Trupanion Canada
By: Allison
DO NOT BUY/BUYER BEWARE
OMG, you will not get reimbursed without having paid for services that you cannot receive back from this company. I pay over 100 dollars a month for pet insurance through this company. You would think that they could find a real excuse for why they cannot process your claim instead of send an auto-reply out. However, you know what they can do exceptionally well? CHARGE YOU ON TIME. Go with another company or no insurance at all because this is a scam.
Insurer: Pets Best
By: Jasoleil
Great customer support
The process to sub,it an invoice is easy and resolution of the claim is fast!
Insurer: Trupanion
By: Leslie
Reliable insurance
I would like Trupanion to look into covering some percentage if not the 90/10 coverage for pre existing conditions . It's not in our control that some pets develop some issues at an early stage and then any treatment for those issues are not covered at all because they are pre existing .
Insurer: Trupanion
By: Vidhya
Have had to use it but from what I've heard from others they stand by there word on when animals need vet care
Have had to use it but from what I've heard from others they stand by there word on when animals need vet care
Insurer: Trupanion Canada
By: Vanessa
One less issue
Timely replies to submitted bills...reimbursements have been helpful...strongly recommend...at least this aspect of our Yorkie's condition is one less issue to contend with...Barry Schneider
Insurer: Trupanion
By: Ellen
Best Decision....Trupanion!
Always an easy, fast process!
Insurer: Trupanion
By: Donna