Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,709 total
Other Categories
Easy and Convenient
Getting pre-approval and claims processed was easy and convenient.
Insurer: Trupanion
By: Moya
5 would be neutral - so the 4 is less than neutral.
5 would be neutral - so the 4 is less than neutral. I called for clarification and unfortunately got a rather vague response - something along the lines of it might be covered - you should get pre-approval - which could be granted as long as it's not a pre-existing condition. We've been with Trupanion since 2015 and we submitted our first claim in 2019 for this condition which you paid out with the condition deductible - so I would imagine you might have enough information to communicate more clearly without the disclaimers... I'm taking my pet to the vet again today and I look forward to seeing exactly how you address our claim so I can post our experience on petinsurance.com.
Insurer: Trupanion
By: Chris
Trupanion is a great companion!
Very prompt and efficient claim process and reimbursement!
Insurer: Trupanion
By: Annette
No fuss, honest pet insurance
After meeting the deductible, my claims have all been handled quickly and fairly, according to the guidelines. There has never been a quibble that I had to deal with. Very professional!
Insurer: Trupanion
By: Alexandra
Wrong information from trupanion rep
When I talked to the representative before I went with trupanion, I was specifically told the spay of my dog would NOT be covered. However, I was told that the labs for the spay WOULD BE covered. I found out that was not true so I feel very misled right now with trupanion.
Insurer: Trupanion
By: Jackie
Fast claim submission
Easy claim submission process and completed promptly
Insurer: Trupanion
By: Donald
Trustful insurance company
I sent my claim and within 24 hours I heard back and Trupanion paid 80% of my bill.
Insurer: Trupanion
By: Chirine
I am unhappy with "pre existing condition" for CCl surgery for my dog and non payment and high deductible for any issue that arises.
I am unhappy with "pre existing condition" for CCl surgery for my dog and non payment, and high deductible for any issue that arises. Claims people were nice enough when I called.
Insurer: Trupanion
By: Eileen