Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


January 22, 2020

The customer service and the coverage are top notch.

The customer service and the coverage are top notch. Peace of mind for our furbabies is the best investment we've ever made. I wish human insurance was this good.

Insurer: Trupanion

By:

Useful
January 22, 2020

Ridiculous deductible program

Pretty much every visit to the vet is a new deductible even when it is related to a previous visit. There is no pay back to the insured since everything is a new condition. The only way you pay is if it's catastrophic and one visit. It's a horrible policy but it's too late for me to change policies.

Insurer: Trupanion

By: Carol

Useful
January 22, 2020

This is our 1st time insuring a pet and our pup needed eye surgery.

This is our 1st time insuring a pet and our pup needed eye surgery. Our vet worked closely with Trupanion for a stress free process. Someone is always available to answer our questions....thank you!

Insurer: Trupanion

By: CHRISTOPHER

Useful
January 22, 2020

Our claim was completed and funds sent to our Vets office before we left their office.

Our claim was completed and funds sent to our Vets office before we left their office.

Insurer: Trupanion Canada

By: Tom

Useful
January 22, 2020

Fast and easy good experience.

Was easy and not an ordeal in any way. I was reimbursed in a timely manner. I like the friendly tone of the communication.

Insurer: Trupanion Canada

By: Lori

Useful
January 22, 2020

A lot of claims fulfilled for 2 dogs.

A lot of claims fulfilled for 2 dogs. Always great service and knowledgeable staff to answer phone. 5 star

Insurer: Trupanion

By: Robert

Useful
January 22, 2020

Best pet insurance ever

I've been so grateful to have Trupanion as you guys are fast to pay. Without you I would have had to put my baby girl Montana down

Insurer: Trupanion

By: Debbie

Useful
January 22, 2020

It has proven to be beneficial to me I put a high deductible as I feel my pets are healthy

It has proven to be beneficial to me I put a high deductible as I feel my pets are healthy

Insurer: Trupanion

By: Susan

Useful
January 22, 2020

Phenomenal Service

My senior dogs have several different health conditions each. It is easy to file a claim using the online and mobile forms and upload the pictures of the receipts/invoices. The communication from Trupanion is also helpful, as there is a notification email when the claim is received and also when it is paid out and direct deposited into my checking account (or applied to the deductible). I also loved the new feature that asked me if I wanted to get text alerts, which was also helpful.

Insurer: Trupanion

By: Lisa

Useful
January 22, 2020

You don't cover enough and the deductible is applied for each condition seen by a vet.

You don't cover enough and the deductible is applied for each condition seen by a vet. The insurance on my son's dog charges $100 deductible PER YEAR.

Insurer: Trupanion

By: Cathy

Useful

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