Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


January 25, 2020

Great company and phone app is super user friendly!

I signed up for Healthy Paws Pet insurance as soon as we adopted our dog in 2016. The online website and phone app are super easy to use. This company is great about showing and tracking the process of your claim and reimbursement is quick.

Insurer: Healthy Paws

By: Kelly

Useful
January 25, 2020

Starrlight's Review of Trupanion

Excellent coverage, prompt response confirming receipt of claim, prompt provision of claim check.

Insurer: Trupanion

By: Michele

Useful
January 25, 2020

Sometimes it's good, sometimes not

Claims themselves are fine. Determining whether a condition is pre exsisting, is like fighting a war

Insurer: Trupanion

By: Rose

Useful
January 25, 2020

Fast -- Start to Finish

I received an email immediately after I made the claim to let me know it was received. Also received another to let me know it had been opened, and payment was received soon after.

Insurer: Trupanion

By: Mary

Useful
January 25, 2020

Excellent service!

Claims are taken care of right away and my vet handles all of the paperwork.

Insurer: Trupanion

By: Gwen

Useful
January 25, 2020

Find another insurance provider

The types of care that are not covered is disappointing and doesn't make sense to me. So too the rates of annual premium increase over time seem high and your advertising seems contrary to practices.

Insurer: Trupanion

By: Seth

Useful
January 25, 2020

Very pleased

up loading claim information is easy, replies from trupanion are immediate. Great experience.

Insurer: Trupanion

By: Erica

Useful
January 25, 2020

No Hassle Claim

The process was appropriately easy. Easy form and quick response including reimbursement.

Insurer: Trupanion

By: Scott

Useful
January 25, 2020

Throughly pleased with this company!

During the most difficult time of our lives you were extremely helpful with our claim and very compassionate. The condolence email that was sent to us was so kind. In the future we will use trupanion for our pets!

Insurer: Trupanion

By: Christi

Useful
January 25, 2020

Claim Resolution

I am very impressed regarding your taking the time to investigate the disputed invoice and resolving the matter in my favor! That was the first time in eight years we didn't see eye to eye regarding my claims and you took care of it admirably. Thank you!

Insurer: Trupanion

By: Pattie

Useful

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