Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


January 31, 2020

A must have!

Fast service ; excellent customer service ; a life saver

Insurer: Trupanion

By: Bernhard

Useful
January 31, 2020

Sue B

My claims experience with Trupanion is great every time I put a claim on. It's easy to do and payment is always prompt.

Insurer: Trupanion

By: Susan

Useful
January 31, 2020

Because I don't feel like you did do diligence with my claims or the pre-authorization for his surgery.

Because I don't feel like you did do diligence with my claims or the pre-authorization for his surgery. I think it was done in about 10 minutes.,,It wasn't just a collapsing trachea but she took no time to research that part of it. I wrote to the CEO but he probably doesn't care like the rest of your company is apparently. I think this is a discrimination against my dog because he's 16 years old.

Insurer: Trupanion

By: Dan

Useful
January 31, 2020

Prompt promised coverage.

Prompt, promised coverage.

Insurer: Trupanion Canada

By: Dawn

Useful
January 31, 2020

Excellent customer service.

Excellent customer service. Answered all of my questions promptly and emailed me immediately with instructions to file the claim.

Insurer: Trupanion Canada

By: Marlene

Useful
January 31, 2020

Exceptional Service

You are an amazing company. Extremely efficient with claims and always helpful. I praise you everytime I am at the vet, letting them know just how great you are.

Insurer: Trupanion Canada

By: Brenda

Useful
January 31, 2020

Best company

Best claim

Insurer: Trupanion

By: Mariam

Useful
January 31, 2020

Thank Goodness for Trupanion!

When I learned my dog needed surgery to breath well and be healthy long term, I didn't know if I would be able to afford her surgery. Thanks to our Trupanion policy, her surgery was covered and she is a healthy and happier pet. Thank you!

Insurer: Trupanion

By: Wendy

Useful
January 31, 2020

Wonderful experience.

The claims experience was wonderful! We were able to get pre-approval for the surgery, then the claim was filed and we were reimbursed immediately!

Insurer: Trupanion

By: Frances

Useful
January 31, 2020

Allergy problems.

My dog, Jazzy, has allergy problems. Reimbursement for covered portion was deposited directly to my bank within 5 days. Very happy.

Insurer: Trupanion

By: Sharon

Useful

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