Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Thank Goodness for Embrace Insurance
Our Golden Retriever, Skye, was diagnosed with Lymphoma last month. We were shocked. I contacted Embrace to see what would be covered and they were able to push through a pre-certfication for me so that I was able to meet with the oncologist with the knowledge and confidence that we could afford treatment. Skye has received 3 chemotherapy treatments and is currently in remission! Each claim has been paid very quickly, usually in less than a week. Thank Goodness for Embrace Insurance for helping to make a stressful situation much easier.
Insurer: Embrace
By: Karen
A Light in Our Darkest Moment
After finding out that our gsp needed emergency abdominal surgery, our hearts were breaking for him and on top of that, the inevitable stress and panic of how we were going to pay the bill sank in. Within the same hour that I contacted HealthyPaws about coordinating with my vet to cover their portion of the bill up front instead of me paying out of pocket first, they called my vet and set everything up. I didn't have to do a thing. The next day, we picked up our sweet boy. I had never been so excited to see a vet bill like I was that morning. We only owed our 10%- everything else was paid already. I cannot thank HealthyPaws enough for the coordination and rapid response that they had in helping us take care of this. Knowing that we did not have to stress about the bill or how we were going to pay it made us able to just focus on Murphy and making sure he was going to be okay. Everyone acted so quickly- they were all on the same page and it was just fantastic.
Insurer: Healthy Paws
By: Chelsea
AVOID! AVOID! AVOID! AVOID!
Complete SCAM! I was only with this place for 3 months and it was an absolute nightmare. My dog had a UTI last year and received treatment for it. She then got an allergic reaction to some food she was on and was given a steroid. This induced another UTI and was given medication and well as a powder to prevent diarrhea. I spent over $600 in this time frame and was ONLY reimbursed for $133. First I had called to see why the claim was taking SO long and they had told me they needed more information, which I wasn't aware of because I received no call whatsoever( This could have sped up the process by weeks). I spoke to multiple people and every time I spoke to them it was a different story. I am so disgusted by the way this place runs their business. They will not cover the UTI and other medication because she has had one UTI before and won't cover the diarrhea meds because the food she was on was giving her a bit of constipation, so this was ruled as a gastrointestinal issue that was pre existing.. SHE DOES NOT HAVE A CHRONIC UTI ISSUE. IT WAS ONLY BECAUSE OF THE MEDICATION SHE WAS ON!!! I gave this place the benefit of the doubt despite the HUNDREDS of bad reviews on them and I was of course, led to disappointment. I will/would never recommend this place to anyone EVER! Please save your money and DO NOT GET INSURANCE THROUGH HERE. THERE ARE MANY MANY MANY MANY LOOPHOLES!!!
Insurer: Petsecure
By: catherine
Best Decision Ever
We’ve had such a pleasant experience with healthy paws. My pup recently had major surgery due to a torn ligament and Healthy Paws made it so easy for her to the care she needed without us having to worry about money. As any pet parent, I would do absolutely anything to make sure my dogs are healthy and happy, and I can do just that with Healthy Paws. I cannot stress enough how important it is to protect your babies, I highly recommend this company.
Insurer: Healthy Paws
By: Brenda
I am so grateful for Pets Best
I rescued a dog from the local shelter in October 2019 and immediately signed her up for pet insurance. In November 2019, while out of town for Thanksgiving, she got very sick and was rushed to an out of town vet. Pets Best reimbursed the claim within 45 days. On December 27, 2019, she developed bacterial pneumonia and was rushed to the ER and then to a regional specialist hospital. The bills reached over $6,000 in less than 48 hours. My sweet girl was euthanized within 2 months of rescuing her and I called Pets Best to let them know. I submitted a claim having no hopes they'd reimburse after only paying on the policy for 2 months. Today I received an email letting me know than 90% of Charlie's medical bills will be reimbursed. Several people have mentioned in their reviews the length of time it took to be reimbursed. I figured out early on that if I submitted the medical records along with the invoice it cut the time in half. I have a new rescue dog and immediately signed him up with Pets Best. I could not be happier with this company or the customer service I received when speaking to them on the phone.
Insurer: Pets Best
By: Amy
Such a relief!
My Vet was able to submit a claim same day and it processed within hours! We had money back in our account auto deposited within 48 hours. It's so amazing! I'm so glad we trusted Trupanion to cover and protect our English Bulldog!
Insurer: Trupanion
By: Kelsay
Great Company
Great communication and prompt settlement. Thank you Trupanion!
Insurer: Trupanion
By: Jeanne
Quick service for Mr Benji's vet surge!
The claim was taken care so fast that I was amazed! I just recommend this to a friend.
Insurer: Trupanion
By: Carolyn
Excellent all around service! Very happy
Excellent experience. We have had Trupanion for our dog since we literally got her and have never had to us. This was the first "claim" to put in and it was easy and everything went quickly and smoothly and my reimbursement was issued in a very quick time fashion. Excellent service and would definitely recommend to anyone who needs pet insurance! From a VERY happy and satisfied customer:) Joselyn Perry
Insurer: Trupanion
By: Joselyn