Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


April 18, 2026

Easy to submit claims and quick…

Easy to submit claims and quick responses from customer service.

Insurer: MetLife

By: Jessica

April 18, 2026

First times use

I have had the insurance a few years and this was the first time I needed to use it on a fractured tooth. The process took a few days which was a little surprising.

Insurer: Trupanion

By: Claire

April 18, 2026

Easy claim process and quick…

Easy claim process and quick reimbursement.

Insurer: Pumpkin

By: Joanie

April 18, 2026

It is always so easy to submit a claim…

It is always so easy to submit a claim for MetLife Pet insurance. The claims are reviewed in a timely manner and reimbursement is usually within a week. I really appreciate it!

Insurer: MetLife

By: Chris

April 18, 2026

Claim

It is relatively easy to submit claims for reimbursement.

Insurer: MetLife

By: customer

April 18, 2026

Virtually all of my claims denied to to…

Virtually all of my claims denied to to assumption of pre-existing condition. I will appeal based on the actual facts and will see if Pets Best honors the claims. Claims that were paid were deposited into the wrong bank account even though the correct information appears in my on-line account.

Insurer: Pets Best

By: Michael Ibarra

April 18, 2026

Very helpful submission of claim

Very helpful submission of claim

Insurer: MetLife

By: customer

April 18, 2026

MetLife Pet Insurance

I am thankful that I have MetLife Pet Insurance coverage. My pet’s illness was unexpected and needed immediate attention.

Insurer: MetLife

By: customer

April 18, 2026

It was simple to file a claim online

It was simple to file a claim online. It was approved within 24 hours and the check was received within a week. It doesn't get much easier.

Insurer: Trupanion

By: Sharon

April 18, 2026

So easy to work with

So easy to work with Claims processed very fast!!!

Insurer: Pumpkin

By: Susan Baker

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