Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,709 total
Other Categories
Efficient Claims Management
Great insurance and payment is very timely. The only issue is trying to find the online claims payment where the claim is submitted online. The only link on the home page when you log-in is "email your claims" which then requires you to download a claim form and send an email. There needs to be a link for actually doing all the submission on line as well and it is hard to find and it is only when you link to the FAQs (which makes no sense). I would think it would be easy just to put a link to submit a claim right below "policy details and forms" on the policy holder's home page. Then it would open the link that is found on the FAQs and would be for that specific animal. :)
Insurer: Nationwide
By: Kathy
Thank you for your support. Appreciate the insurance being in place and consistent in approach.
While the reimbursement took time, once approved we were pleased with the outcome. My only criticism is the lack of updates and communications as we waited for claim approval - no updates as to the receipt of records when requested, and no formal communication when claim was approved. I had to keep checking the status from the website in order to see the new claim approval status. Otherwise, claim submissions and website information, etc. is great!
Insurer: Nationwide
By: Jill
Lola give it 10 Paws
We have a 2 1/2 yr old that has had an upset belly since we rescued her at 9 months. Lots of tests and scans yet Nationwide hasn't denied a single claim. Thank you for helping us find the cause of our sweet girl's issues.
Insurer: Nationwide
By: Jackie
By Far The Best Pet Insurance Company!
Healthy Paws is by far the most loving, caring and efficient company I’ve ever worked with. It is obvious from the start that this is way more than a business to them. They genuinely care about my pets in every way. I recently had a very scary incident with my 8 mo old kitten and they were there for me the entire time he was hospitalized. Filing the claims was simple and the turnaround response time was remarkably fast. It was a week from submitting my forms to receiving my reimbursements. They even checked in with me later to see how my kitten was doing. I am truly impressed and feel very lucky that I had Healthy Paws as my kittens health insurance company. I highly recommend.
Insurer: Healthy Paws
By: Nancy
Best decision I could’ve made for my pets and my wallet
I feel so confident that I can take the best care of my cats knowing I have nationwide backing them. I’m not worried that I can’t do a necessary treatment because of the price. Everything is handled quickly and being able to submit claims via an app is outstanding!
Insurer: Nationwide
By: Bridget
Tremendous help in allowing us to care for our pet when we otherwise wouldn’t be able to afford it.
I am proponent for pet insurance. Nationwide has made it easy to submit claims and they are quick in processing and paying out claims. I would highly recommend them.
Insurer: Nationwide
By: MaDonna
Outstanding Service! 10/10
Been with Nationwide for over five years. they get better each year. Lately I'm noticing the claims are being completed within a week. great job everybody. Your 10/10 in all departments.
Insurer: Nationwide
By: Mike
Nationwide Pet Insurance is the best investment I’ve ever made.
I am so grateful for Nationwide Pet Insurance. They have an incredibly easy system in place, completely customer friendly and claims are paid incredibly quickly. I am so thankful to have a great insurance company on my side to help make sure that Princess Rosie the Saint Bernard gets the very best care. I recommend Nationwide to everyone I know who has a pet, and even to other clients at my vets office. All the vet techs now recommend Nationwide to others because I constantly tell them how amazing my experience has been. Thanks Nationwide! You really are on my side!
Insurer: Nationwide
By: Kate
Fantastic coverage,
Unexpectedly we found our 3 year old mini Australian Shepard diagnosed with bladder stones. He has had multiple emergency surgeries to break up the stones and finally found himself having to have a full blown cystotomy, bladder surgery to scrape out all stones and crystals in his bladder. While we have had to deal with uncertainty of what we are dealing with, what the best course of action is and ultimately having to take him in for surgery we have never had to stop and make a decision based on what we could afford because we had made the decision, when we brought Toby into our family, to have him insured. Nationwide has cleared the way with helpful service, easy claim submitting and extremely fast payments. Nationwide has allowed us to focus strictly on what is best for the health of our pup for which we are extremely grateful.
Insurer: Nationwide
By: Marcia
Nationwide was there when we needed them.
We had 3 Saint Bernards. Pebbles, Stormy and we recently lost BamBam to Tcell Lymphoma. He had just turned 6 when it was discovered. He was the sweetest boy you could ever imagine. Everyone loved him, he made friends wherever he went. The treatments were expensive and without this insurance we would have lost him a year earlier. Nationwide gave us an entire year with him before his poor body couldn’t take any more chemo treatments. I treasured every minute with him and was glad we could do whatever was needed to keep him with us. This insurance is a piece of mind. They also reimburse you very quickly when you submit the invoices. I am glad we have Nationwide. Stormy just recently got spayed and had a gastroplexy. We paid the deductible and then was reimbursed 90%. Pebbles will be 10 and we have had VPI before it became Nationwide. I have recommended Nationwide to all of my friends.
Insurer: Nationwide
By: Corinne