Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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You are caring, professional and efficient at settling claims.
You are caring, professional and efficient at settling claims.
Insurer: Nationwide
By: Gene
BEST CUSTOMER SERVICE EVER!
These people are incredible. My dog had an accident and broke her leg. After a visit to the ER for a splint and her regular vet for X-rays, we were sent to an orthopedic surgeon who was going to cost $5500!! I don’t have that cash lying around, so I called at 10am and spoke with a representative, and after several emails, return calls, and transfers, they were able to pre-certify me for treatment before a 4pm surgery on the same day!!!! I was so relieved to not have to worry about how this was going to be paid for. Bless you, Customer Care Embracer - Christine Batten and Claims Adjuster - Lindsey Hagerty, for knowing how to handle a man in distress and helping me navigate this incredibly stressful day!
Insurer: Embrace
By: Mark
Great experience
This was my first claim since being acquired by Nationwide. Super easy and fast claim payment. Thank you!
Insurer: Nationwide
By: Julie
You are the best!
Great Pet insurance. Pays well and pays promptly. Easy to use. Love them.
Insurer: Nationwide
By: Hollea
Fabulous Pet Insurance company
My 4 lb 1 oz. 14 month yr. old yorkie named Ivy started throwing up and after 1 1/2 days of it and her totally not acting like herself I called her vet. and they had me bring her in right away. Not knowing whether she had eaten something she shouldn't have or somehow got poisoned they took x-rays and ran blood tests. It turned out the Ivy was dehydrated and had gastroenteritis. The vet. wanted to put an IV in her and keep her overnight to watch her closely. When I was told how much it was going to cost I cried. It was $1,829.00 that first day. The vets office was very considerate and submitted the claim to Healthy Paws. I can not say enough good things about Healthy Paws. After my $200.00 deductible they paid 90%. I received the check approximately one week after and they even followed up with emails to check on Ivy's progress. Healthy Paws is a wonderful pet insurance company to do business with. I highly recommend them.
Insurer: Healthy Paws
By: kathleen
Helpful insurance company
Both my claims were processed, with no problems! When I called Ms. Bryant got back to me by the next day,
Insurer: Nationwide
By: Dorlette
We love our Nationwide Pet Policy!
We have used our Nationwide policy on several occasions. So glad we decided to purchase it shortly after Bentley came home with us. The coverage is great and helps offset a majority of his vet bills when he's I'll. The claim process is easy and reimbursement is prompt. We will continue to keep this policy in force as long as Bentley needs it.
Insurer: Nationwide
By: Chris
Fast claim reimbursement, easy to use
We have an English Bulldog that is about to turn 10 years old. We knew when we made the decision to get an English Bulldog that it would likely come with frequent vet visits as they tend to have health problems so we have always carried pet insurance, We have tried different pet insurance plans in the past but I have found Healthy Paws to be the most comprehensive coverage. It's very easy to file claims and payment is super fast. The customer service is also great. The price of the plan is based upon pet’s species and age, and ZIP code so having an aging English Bulldog, prone to health issues, and living in New York City, the monthly price is probably higher than some other plans.
Insurer: Healthy Paws
By: Erin
Thank you for your excellent and speedy service
Great insurance company. I feel that I have the best coverage there is for my dog with Nationwide.
Insurer: Nationwide
By: Helena
Super easy to file a claim and fast payment
Our senior pup had a rough couple of months with a fall down the stairs followed by a GI issue and then a terrible UTI. We filed claims with Nationwide throughout the various visits and provided the itemized vet bills. Very easy to submit claims either online or via fax, and they were all processed within a few days. Took about a week or so to get our payments, but that was fine, as they e-mailed us to keep us apprised of the claim status and where to find the explanation of benefits. All in, we probably spent over $1500 on vet bills from Christmas through mid-February, so having pet insurance proved extremely helpful. Nationwide have been very easy to work with, which took a big load off our minds.
Insurer: Nationwide
By: Phillip