Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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The insurance makes us feel comfortable that our dogs are well care for.
Thanks for the good coverage and swift processing. We have all 3 of our dogs insured.
Insurer: Nationwide
By: Iris
Nationwide pet makes it easy to get pets better fast
Nationwide pet makes it easy to get your pet better fast because you can say yes to treatment because you know nationwide has your back.
Insurer: Nationwide
By: Michelle
Good payment on claims
Once you get all your paperwork in, the claims process is simple and relatively quick. All my (non-preexisting) claims have been paid so far.
Insurer: Nationwide
By: Andrew
Could not be happier with Nationwide - they're on my side
Their coverage is clear, the policy is very good. They pay 100% after your deductible (up to policy maximums). The policy maximums are actually quite reasonable. They have never disputed a claim. It truly brings me peace of mind to know I have this insurance and a reliable, fast company to process the claims.
Insurer: Nationwide
By: Kimberly
Fast Response Time to claims
Fast Claim Processing Time helps with uncertainty! Tracking the Claim with the online tracker really helps understanding where my claims were. Once approves, checks arrived within a week! Very happy with Nationwide Service. Reccommend!
Insurer: Nationwide
By: Eric
Hard to get answers on what is covered
The process of making a claim is great and many everyday things are covered. However, when calling to find out what is covered, that is less than helpful. My dog has an issue walking and the problem is in her hind legs. Her doctor wants to start with x-rays and she will require a sedative. He would also like to do some neurological tests. When I called to find out what is covered the response I get is if it is hip displasia it is not covered. What a great answer so if it is not then it is covered. Again if it is hip displasia it is not covered. So what is covered. Again if it is hip displasia it is not covered. This is not the first time I have run across this problem but it is the most recent.
Insurer: Nationwide
By: Chuck
Very accommodating insurance for my dogs’
I am extremely satisfied with Nationwide Pet Insurance. They are very quick in processing my claims. When I do need to call in for an inquiry, they are very knowledgeable and kind. Highly recommend Nationwide Pet Insurancr!
Insurer: Nationwide
By: Nancy
Great service and Nationwide honors your claim!
My kitty Sprite recently had some (pricey) dental work done -- 7 teeth pulled! I called Nationwide before the procedure to verify that this would be an eligible claim and was told that it would. On that call, Nationwide's customer service was knowledgable, friendly and very pleasant to talk to. I submitted my claim right after the procedure and was notified just two days later that I would be reimbursed -- 90% after the deductible -- just as indicated with Sprite's Whole Pet with Wellness plan. I'm so glad I had the insurance for Sprite and thanks to Nationwide for honoring the claim. Two paws up for Nationwide and their customer service and fast turnaround time on the reimbursement!
Insurer: Nationwide
By: Shauna
Thank you!!
Nationwide has been INCREDIBLE with covering Nala and her expenses. I have not had one time where my claim was in question
Insurer: Nationwide
By: erin
Good coverage but time consuming to submit claim
I've found that most vet procedures, visits., medications are covered at an acceptable level. However, non-traditional medications/supplements are not. My dog has digestive issues so our vet prescribes a probiotic spray that really has helped. My dog also has a history of urinary tract infections so the vet prescribes a cranberry extract chew-able pill for dogs that has dramatically reduced the number of urinary tract infections. Another procedure that I feel should be covered is anal gland expression. If not performed, the glands can become full and then infected leading to other complications and costs. Some pet owners perform this procedure themselves but in order for it to be done correctly and checked for infection, a vet or vet tech should be the one performing the procedure. Overall, the coverage is good but the things I mentioned should be considered for reimbursement as they are preventative methods that can ultimately reduce potential vet visits and additional costs.
Insurer: Nationwide
By: JoLyn