Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified April 01, 2020

Fast Efficient Claim Process

Emailed bill from Hospital receiving Receipt Confirmation in 2 hours. Trupanion Claim completed in only 4 days.

Insurer: Trupanion

By: Joe

Useful
Verified April 01, 2020

You guys are AWESOME!!

Our pup sadly had a portal systemic shunt and she needed surgery. From all the diagnostics to the surgery, you have been amazing. Thank you, thank you, thank you. Without you, we would have lost our girl because we simply could not have afforded the veterinary costs. Your monthly fees are excellent and very affordable and your direct billing creates so much ease.

Insurer: Trupanion

By: Audrey

Useful
April 01, 2020

Prompt and caring service.

Received reimbursement within 10 days after submitting claim. A follow-up email inquiring on her recovery was a nice touch.

Insurer: Healthy Paws

By: Dan

Useful
April 01, 2020

Thank you for Benefits paying out!

Recently my little chi ( almost 16 years old) was having some discomfort and wasn’t acting like herself so we had to take couple of visits to the doctor. Since her deductible has been paid off while back , we enjoyed getting reimbursed for almost everything. Thank you !

Insurer: Nationwide

By: Jitka

Useful
April 01, 2020

Easy process and helpful staff

The claims are easy to submit and refunds arrive in a very timely manner. The staff is always professional and seems to care and wanting to help.

Insurer: Nationwide

By: Celine

Useful
April 01, 2020

A true partner

Insurance is something you sometimes forget about until you need it and recently I really needed it and am ever so glad Healthy Paws was there for me and my boy - Winston. When I was a kid we were forced to put down our family pet because we couldn’t afford the surgery and so swore to myself that would never ever happen to me. I never want to make a decision on the life of my pet/family member due to finances. Healthy Paws was my obvious choice because they didn’t have limitations on the types of cancer or diseases. With the other companies - what good is having insurance if your pup is diagnosed with something that’s not in your covered list? Recently my boy was diagnosed with an MCT - and needed to have surgery to remove it. Thankfully I didn’t need to worry about the costs. Filing a claim was easy - used my cell app, uploaded a few documents and I received my check before my credit card bill was due. In addition Tyson and Wagner from customer service even sent me a note to check in to see how Winston was recovering. If you’re in need of a good policy, Healthy Paws is the best choice.

Insurer: Healthy Paws

By: Charles

Useful
April 01, 2020

Excellent company, wonderful customer service

ASPCA Pet Insurance has paid every claim, no question. Excellent customer service. Very nice people. Highly recommend!!

Insurer: ASPCA

By: Brittany

Useful
April 01, 2020

Great Service

I have never had bad experience. Claims are easy and paid in a very timely manner . Pets Best was recommended To me by a friend, and I would highly recommend them to others

Insurer: Pets Best

By: Lisa

Useful
April 01, 2020

Outstanding Response from Embrace

I have been very impressed with the timely response from Embrace in covering very unexpected, substantial expenses incurred in the attempt to diagnose the cause of our little dog’s seizures. I am very thankful that 80% of the total was covered, and our dog is now home and healthy. Thank you, Embrace!

Insurer: Embrace

By: Ellen

Useful
April 01, 2020

Because you guys covered squat.

Because you guys covered squat. You said that getting into a trash bin and needing xrays was a preexisting condition!!! You guys are a joke.

Insurer: Trupanion

By: TESSA

Useful

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