Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


April 15, 2020

Easiest Insurance Claim process ever experienced

There's a great app that allows you to automatically forward claim to Nationwide via picture. Couldn't be any easier. They automatically make a direct deposit into bank account with your authorization. Claim are viewed on a timely basis so i don't have to worry about keeping track of submission date. So far, i feel confident in the service they sell. It's been a great experience.

Insurer: Nationwide

By: Carolyn

Useful
April 15, 2020

Beyond Thankful

My husband and I swear we’ll never own another dog without insurance... Our chocolate lab, Millie, is a frequent flyer at the vet and after this months pending surgery will have had a total of 5 surgeries. She’s been plagued with knee problems over the last 3-4 years and it’s been a pretty rough go. To say we’re greatful for her insurance is an understatement.

Insurer: Nationwide

By: Caity

Useful
April 15, 2020

During turbulent times this payment helped to off set the cost of the MRI

My dog needed a MRI to diagnose a back problem that was very painful. I was grateful that Nationwide was able to cover most of the cost of the exam. With rest and limited activity he should pull through.

Insurer: Nationwide

By: Barbara

Useful
Verified April 15, 2020

Unbelievable service and speed of payment

As a retired insurance agent I was very skeptical about pet insurance. Our veterinarian recommended Trupanion coverage for our new kitten as we spent thousands of dollars caring for our last cat in the golden years of his life. We elected to purchase the policy as the cost was reasonable. I certainly figured this was coverage we would pay into for years and years and not experience any significant expense until our little princess was much older much like our last cat. Well the unforeseeable happened - at a little beyond her first birthday a lump appeared underneath our baby's chin. Anesthesia, lumpectomy, histopath diagnosis, radiographs, and pain management medication was indicated. The professional services were reasonable in cost but not inexpensive. Our doctor filed the claim with Trupanion when we picked Bailey up from surgery. Being a skeptic I did not expect much. Trupanion approved the expense, paid the doctor direct, and had an explanation of benefits statement emailed to me in EIGHT HOURS! I have dealt with insurance companies for decades, and I have yet to see a medical claim handled like this. I am no longer a skeptic. The company provided service was outstanding, and I can recommend them highly. If you are thinking of purchasing health insurance for your pet - look no further than Trupanion.

Insurer: Trupanion

By: Burney

Useful
April 15, 2020

Reliable and thorough pet insurance.

Have used Nationwide for nine years. Claims are processed promptly and fairly. Customer communications are superior.

Insurer: Nationwide

By: Charles

Useful
April 15, 2020

Thank you for processing Toaster's claim

I appreciate how easy you have made the processing of our cat's insurance claim.

Insurer: Nationwide

By: Kevin

Useful
April 15, 2020

Ease...submitting, hearing, explaining and caring.

Always easy to make the claim, get confirmation of the submission, get an explanation back with you benefits. All around easy.

Insurer: Nationwide

By: Melissa

Useful
April 15, 2020

Awesome service

I am very pleased with the coverage and the speed with which claims are completed. My daughter just got a puppy and I recommended Nationwide!

Insurer: Nationwide

By: Debra

Useful
Verified April 15, 2020

Awesome experience!

My pup had surgery on Thursday and the reimbursement was in my account the next Tuesday morning! Can’t ask for more than that! I had some questions, so I called. Everyone is friendly and knowledgeable. Beats our previous pet insurance plan hands down. Trupanion, we love you!

Insurer: Trupanion

By: Sherry

Useful
April 15, 2020

Trupanion does exactly what they say they will do to help your pet!

From the informational phone call to years later and many claims, the service of Trupanion has been second to none. Friendly and helpful staff, easy submission of claims and quick turn around for reimbursement. I tell everyone who had a pet about Trupanion!!! They are leaps above other pet providers in their service and coverage. I won’t have another pet without Trupanion coverage.

Insurer: Trupanion

By: Val

Useful

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