Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,730 total
Other Categories
Quick and Easy
The claims process as quick and easy and the funds were first deposited even faster than I thought they would be
Insurer: Nationwide
By: Jeff
Absolutely the Quickest return and easiest web site to process claims!
I would recommend this insurance! It is easy to submit a claim and the turnaround is very quick.
Insurer: ASPCA
By: Santa
I'm pleasantly surprised at how well Trupanion has treated us as a relatively new customer with an unexpected illness.
I was quite skeptical about pet insurance when my wife strongly suggested that we cover Cavanaugh, our Sheltie-Shepard mix rescue pup. I had a negative bias that I assume emanated from a combination of personal experience and the experiences of friends and family with third-party insurance and “warranty” plans of all ilk. The process of covering Cavi was quite easy – the Trupanion website is first-rate – and the clarity of what I was purchasing and how underwriting and coverage worked gave me some comfort. I also has a sense that I was doing business with a well-run and seemingly well-capitalized company. So, we enrolled Cavi and our coverage became effective 1-30-2020. Along about the third week of March Cavi started throwing up. He had not exhibited such a symptom before. We took him to the veterinarian and started feeding him rice and other digestively gentle foods. The vomiting seems to abate for a time but has continued to return. We are still working with our veterinarian to ascertain the root cause, and we’ve gone from x-rays to lab work (we await yesterday’s results) and from the very first visit Trupanion has stepped up and covered us. We quickly surpassed our $250 deductible, and Trupanion has yet to fail to cover Cavi as we work through this problem. That this happened so early in our relationship with Trupanion, and that they are there taking care of us and giving us the peace of mind that we will not have to make a healthcare decision about Cavi based purely upon financial implications, has brought me around 180 degrees on the efficacy of pet insurance. Our veterinarian recommended Trupanion to us and I’m very glad she did. I did a bit of due diligence with other providers, but ultimately decided to go with her recommendation. I highly recommend Trupanion based upon the way they have treated us as a new customer.
Insurer: Trupanion
By: James
Getting Nationwide Pet Insurance will forever be the best choice I've made for Daisy!
My kids wanted a dog when they were growing up but I always said no. I told them Vet bills were expensive and I was afraid I wouldn't be able to give a dog the best care because I couldn't afford to. I finally gave in and we got Daisy when she was 4 months old. One of the first things I did was research pet insurance companies. I made the choice to go with Nationwide and it's truly the best decision I could have made! Every claim has been easy and quick. I've never had any problems at all. Thank you Nationwide!
Insurer: Nationwide
By: Linda
Seems like a scam to me.
we called to get insurance for our 2 retrievers- with breeding coverage for the female. Ofcourse no discounts applies if we want this. They said we needed to get breeding riders for both otherwise the male dog will not be covered for testicular or prostate cancer. Shouldn't that mean then that all dogs would need to get breeding rider whether they are for breeding or not? But they claim that the rider is not needed for all pets, even though Retrievers run a high risk of testicular cancer- neutered or not. They said that if I don't get the breeding rider for the male dog as well, they will not cover testicular or prostate cancer. Ridiculous. Sadly they are one of a very few companies that offer breeding coverage at all. Then when we asked them to roll over our current insurance policy to the better one or cancel the current one right away to start the better policy.. they wont until 10 days from now and then they will start the waiting period only after that. Just very poor customer service! I don't blame the agent/rep. He seemed to be doing what he was asked to do! The whole company and their policies seems flawed! I wonder if they will even honour any claim in the end. They seemed so focussed on the exclusions! Ive asked to speak with a manager or underwriter... will see what happens. Just doesn't make any logical sense.
Insurer: Pets Plus Us
By: Helena
Filing a claim with Nationwide was very quick and easy.
Nationwide was prompt in the payment of my claim. The filing process was very easy.
Insurer: Nationwide
By: Glenda
Yay Trupanion!
My experience with Trupanion is awesome. The Vetrinarian submits the claim that is appropriate and then within a few days the claim is closed and money in my bank account. Couldn't be easier actually. Thanks.
Insurer: Trupanion Canada
By: Cathy
NO STRESS
our buddy needed surgery for a growth on his gums...the vet office did all the work getting pre approval. itemized list came to me so fast...was pleased to know what to expect. thank you for the professional manner.
Insurer: Trupanion Canada
By: Darlene
Thank god for pet insurance!
Trupanion is a life saver as always for us. 4 dogs can get pricey. We had two emergencies in a week so very thankful.
Insurer: Trupanion Canada
By: Nicole