Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I purchased this purebred, registered Manchester Terrier from a reputable breeder in New Brunswick mid- July. I investigated PetsPlusUs at Costco when I returned to Ottawa. I paid for accident and illness insurance and registered Penguin through my vet inManotick in the fall. On February 10 I travelled to The University of Montreal Veterinarian Hospital to have the pup assessed. She had several diagnostic tests, a surgery, a tooth extraction and an evaluation of a cardiac condition. After sending in all the to this company SEVERAL times, I received a cheque for $0.00 for a bill of $4,204.65. This insurance company is fraudulent and I am sickened that a company like Costco would represent them.
Insurer: Pets Plus Us
By: Nancy
With Trupanion, I have never had to worry!
My Labrador is 13 years old and I have had Trupanion for over 10 years. I initially got insurance because I never wanted to make a decision about my dog's health based on whether I could afford treatment. I was worried about cancer and other bigger illnesses. My dog also is an agility dog. I decided to get full coverage knowing that if something happened and she had an injury, we could treat it and return to our active lifestyle. Over the years Trupanion has helped me with numerous illnesses. If I had to pay out of pocket, the financial strain would have been enormous. They were and are there for me. My Daisy Mae is 13 and with Trupanion's help in her daily management of age related medical issues, she still alert, mobile and engaged in life. She enjoys an awesome quality of life thanks to Trupanion's care. I enjoy my time with her not stressing over medical expenses.
Insurer: Trupanion Canada
By: Kathy
What would I do without pet insurence ?
I can do all claims through my phone and takes just minutes! The response time has been super fast with Nationwide!!
Insurer: Nationwide
By: Julie
You guys are the best!! I am so happy with Nationwide!
I am so thankful that I can submit a claim at anytime and that there is not an expiration date of when I need to submit my claim! You guys are the best!
Insurer: Nationwide
By: Jennifer
Nationwide Pet Insurance gives me peace of mind when it comes to the care of my pet
Having Nationwide Insurance for my pet makes it easy to make decisions regarding his care. When problems arise I don't hesitate to take him to get checked out. Without the insurance my decisions would be much more stressful. During this crisis I worry it might be too expensive but then I think of the cost without it.
Insurer: Nationwide
By: Gladys
Excellent service
Really easy to submit claims. Have had no issues so far.
Insurer: Nationwide
By: Heidi
Shameful Predatory Organization
As many others have already stated, I wish I'd come to this site to review the company's stature before I ever got involved with them. Luckily I'm finding out very early on that they will go to absolute lengths to try to deny claims, and I'll be able to cancel my policy before making my first payment. My vet gave my new puppy a clean bill of health on April 8th, 2020 and when I spoke with Trupanion on April 9th they said I'd be covered for everything, waiting fee waived, etc... But they just flat out lied. Now it's April 20th, my puppy has been having some kind of issue that's caused him pneumonia and these folks are claiming it's a pre-existing condition. So my vet can't do the procedure and these folks are haggling with me, costing my puppy precious minutes as they argue over the definition of a pre-existing condition. Of course, I paid out of pocket as my puppy's situation was dire. Just wow. Thank goodness my pet registration included separate 30-day retroactive insurance that I wasn't aware of, otherwise, the bills for this would be well into the five figures. Never touching this company again and I'd suggest others avoid them as well.
Insurer: Trupanion
By: Christopher
I LOVE having full coverage for my dog!
I am so thrilled with the customer care and the ease of reimbursement that I have found with nationwide! Not every claim is cut and dry and I often worry I will have to resubmit and I never do! I feel like they are really committed to covering EVERYTHING that happens with my dog and are not looking for a technicality or details to refuse my claim. I really feel like Nationwide has my back and is there for anythign that might happen with my pup!
Insurer: Nationwide
By: Amy