Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,730 total
Other Categories
This is my 2nd review and Trupanion keeps on impressing . . .
Our little guy Cavi is pretty sick, and Trupanion has not for one minute left us behind. They just paid a substantial claim from yesterday as we continue to try to figure out why all of a sudden Cavi cannot hold his food down. Thanks Trupanion, rest assured I’ll be referring all of my friends with pets to you folks!
Insurer: Trupanion
By: James
We love our pupper and love giving him the best care. Thank you!
We love the coverage and recommend it to all our fur baby parents.
Insurer: Nationwide
By: Melissa
Claim was processed quickly and the customer service is excellent! Friendly and helpful!
Very impressed with the prompt service and easy way to submit a claim. Claim is processed quickly, and if you have questions, customer service is very helpful.
Insurer: Nationwide
By: Nanci
Comprehensive coverage with easy claim process.
Recently had to make a trip to the vet for a n injury, a vaccination and refill on 2 preventative medications. Filing the claim was simple and quick. Our plan is great and the reimbursement was confirmed and check sent out quickly. Very happy with the service of Nationwide Pet Insurance.
Insurer: Nationwide
By: Nathan
Claim submit
When I go online to see what claims I submit they are by date. But when I submitted more than 1 claim with a date range I don’t know which claims I submitted or not. I wish Nationwide would have a copy of my submit with each claim with the date and the invoice # so I know which claims I submitted and not have to submit a duplicate claim. It would be most helpful.
Insurer: Nationwide
By: Andalyn
Stay away from HEALTHY PAWS
Stay away from this insurance company. They would try all possible ways to NOT PROVIDE insurance benefits to the customer. When I first enrolled with them, I provided all the medical records and confirmed my pet has no pre-existing conditions. Within my first 3 claims, since they were all within my deductibles, the claims were quickly processed through. And of course, I received no reimbursement whatsoever. I paid all vet visits out of my pockets. Up until my fourth claim, once it hit the limit of deductibles, they started causing troubles with us, asking me and my vet sending all the prior lab results and past medical records multiple times. We basically had to submit similar documents repetitively to them. And even so, we complied. And the claimed took them 24 days to process. After that, they sent me an email, stating that my vet visit was due to an ongoing condition prior to my enrollment. So it was not within coverage. That was clearly a lie. The tail injury on my pet was superficial and it only occurred after my recent move to a new apartment. I was enrolled with them for more than 7 months. Plus, upon my enrollment, we both confirmed my cat has no pre-existing condition. After rounds of document exchange and conversations for this claim, I don't want to go into trouble again to call and challenge them. And this honestly doesn't even worth my time. I advise all of your pet owners out there to AVOID HEALTHY PAWS PET INSURANCE at all costs.
Insurer: Healthy Paws
By: Luyi
Trying to submit a claim on li e was very confusing.
I appreciate having pet insurance, if it were not for the insurance we would have had no choice but to euthanize Deeks. However, trying to submit a claim online was very difficult and the website would not cooperate (of course it could have been the nut behind the keyboard). I had to end up going on to your site and printing up a claim form and mailing it in. For someone who's not computer savvy, you guys make it really hard.
Insurer: Nationwide
By: Robin
I've never had any issues with Trupanian and it has always been there when I needed them as well as when my pets needed them.
I've never had any issues with Trupanian and it has always been there when I needed them as well as when my pets needed them.
Insurer: Trupanion
By:
As expected.
As expected experience. Easy to use.
Insurer: Trupanion
By: Michael
Putting pets first
Even during a crisis like COVID-19, Trupanion remains true to its values and promises. When Minnie suddenly became sick with aspiration pneumonia a few weeks ago, I was so relieved to know I had my Trupanion policy to fall back on. My claim was approved in less than 24 hours and the funds were in my account just a few days later. This is a company that really walks the talk! Minnie and I are so grateful for your care and concern. Thanks, Trupanion.
Insurer: Trupanion
By: Kate