Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


May 01, 2020

Great company

Super easy to send in claim. Remarkably quick response and refund check.

Insurer: Nationwide

By: Frank

Useful
May 01, 2020

I recommend Healthy Paws

A colleague at work convinced me to get dog insurance when we got our puppy, but I was hesitant; I just couldn't imagine we would need it, but I'm so glad we decided to do it. Thanks to Healthy Paws, we were able to afford our 10 month old puppy's surgery for a bone disease. We wouldn't have been able to make it work financially without the insurance. I'm not sure what we would have done, honestly, and I don't even want to think of what the other options would have been. They paid the hospital directly, and it all went very smoothly. No issues whatsoever. They even emailed to check in on her a few weeks afterward to make sure she was healing okay(she's doing great btw). Thank you Healthy Paws!!!

Insurer: Healthy Paws

By: Andrea

Useful
May 01, 2020

Healthy Paws Pet Insurance Rocks!

Healthy Paws pet insurance is the best! I can't say enough good about the company! They are so quick on claims, fair premiums, and top notch customer service! I feel like they really care how my dog, Thor is feeling! If you are concidering purchasing pet insurance I highly reccomend Healthy Paws!

Insurer: Healthy Paws

By: Julie

Useful
May 01, 2020

Healthy Paws Insurance Rocks!

Healthy Paws pet insurance is so great! I can't say enough great things about the company! They are so quick with claims and the customer service is the best i've ever delt with! I feel like they acually care about my dog, Thor and how he is feeling! If you are concidering getting pet insurance, you can't go wrong with Healthy Paws!

Insurer: Healthy Paws

By: Julie

Useful
May 01, 2020

Claims process was easy and efficient. Thanks!

Claims process was easy and efficient. Thanks!

Insurer: Nationwide

By: Ann

Useful
May 01, 2020

Nationwide Pet Insurance is the best thing I ever bought for my cats!

I've been with Nationwide for about 17 years and bought insurance for two cats. There are more plan options now than when I first signed up so you can get the coverage that works for you and your furry friends. I currently have my cat enrolled in a major medical plan but they also have plans for wellness checks, vaccines, dental, etc. I've referred friends with dogs and cats, who like me, have been thrilled with the help they received from Nationwide when their pets got sick, injured, developed a chronic illness or just needed wellness checks. Customer service is stellar as well as the people who work with claims who have always gone the extra mile. Reimbursement has always been very fair and many times, it has been quite generous. It is such a relief to be able to take care of my pets during stressful times knowing my pet insurance has me covered. I totally recommend Nationwide to anyone looking into pet insurance!

Insurer: Nationwide

By: Susie

Useful
Verified May 01, 2020

They do not care for you or your pet.

My Boston needed a surgery at age 3 years and they did not want to cover because a veterinarian mentioned the issues that Bostons come with. Since that was one of them they do not want to cover that now. The whole reasoning behind insurance is to have coverage. I cannot pay the whole amount so now my dog is either going to go without the surgery or maybe a new home.

Insurer: Trupanion

By: Nidia

Useful
May 01, 2020

Easy, comprehensive coverage for dog

I have had such a great experience using Embrace to insure my now 11 year old lab. It is easy to understand, navigate, and submit claims. They cover everything they should/say they will and when we had an accident, my dog was totally covered and I was reimbursed for expenses as I should have been beyond my deductible. The team is efficient and quick to respond to questions or concerns. They also respond SUPER quickly when I have submitted claims. We got a new pup last year and I immediately added him to our policy. I would highly recommend Embrace for pet insurance!

Insurer: Embrace

By: Emily

Useful
May 01, 2020

If you have a French Bulldog, you need Pet insurance. If you need Pet insurance, you need HEALTHYPAWS!

We have had several french bulldogs in our family over the years and have tried various pet insurance companies. For the latest dog we tried Healthy Paws based on a referral from our breeder and have never been happier. Claims are paid quickly, the app is super easy to use, and they "get" that owning a frenchie means that you may have more claims than the average pet. We're very happy with their service and can happily recommend them for peace of mind and coverage of those surprise pet emergencies.

Insurer: Healthy Paws

By: Dina

Useful
May 01, 2020

I am very upset with this company and how unfair they are

I am very upset because my new puppy was feeling sick and I took him to his first vet visit the 17th. He was diagnosed with a cold and the doc gave me cough pills. The 17th was the day that my policy insurance started. After this day you have to wait 5 days to get covered. I called them and a representative told me to go to the vet after the 5 days and make a claim with them and they will reimburse me. Well, the 23rd I took him to a different vet at another location closer to my house because my puppy was not getting better and I was almost out of cough pills. This knew vet diagnosed him with a cold also, and gave me more cough pills. Days pass and I make my claim with this ins company to receive my money back from the 23rd vet visit because I should be covered for this. They did not give me any reimbursement and the reason was because my puppy was first diagnosed the 17th and they are taking this day as the day which was not covered. Nonsense. Only for their convenience and unfair benefit. I was asking to be reimbursed for the 23rd not the 17th. And it was a different doctor at a different clinic, therefore a different diagnosis. That's 2+2=4. I talked to another representative about this and she didn't want to understand this nor help. But they just lost a customer because I will not continue with this insurance. And I do not recommend you pay for this either. It is not worth it. And they only work for their convenience. Very unfairly. I would give them ZERO STARS if I could.

Insurer: AKC

By: Chabeli

Useful

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