Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


May 15, 2020

The reason why I choose a 10 is Trupanion really does care for their customers and their fur babies.

The reason why I choose a 10, is Trupanion really does care for their customers and their fur babies. I had two claims with no issues, the service is so convenient! If anyone is looking for pet insurance, Trupanion is the way to go!

Insurer: Trupanion

By: Tricia

Useful
May 15, 2020

Excellent service

Excellent service. The representative was extremely helpful and helped me understand my coverage. Very thankful and appreciative!

Insurer: AKC

By: Tamara

Useful
May 15, 2020

Always There For My Pets

I enrolled my two dogs in 2009 and recently my cat in 2017. Trupanion has always been kind, supportive, friendly, and prompt processions my claims. I am truly grateful for their support and I would recommend Trupanion for those looking for peace of mind, help, and support in a time of need. Thank you Trupanion for always being there for my pets.

Insurer: Trupanion Canada

By: Klaus

Useful
May 15, 2020

Getting this pet insurance was the smartest decision we made.

Getting this pet insurance was the smartest decision we made. When the vet didnt claim straight to Trupanion, we got our reimbursement within the week. Then the claims are billed directly and it is easy and fast. They are always in contact with us updating any news. We simply love it.

Insurer: Trupanion Canada

By: Rosario

Useful
May 15, 2020

Trupanion is a Truly Fine Companion

Over the past nearly 9 years Trupanion has been excellent about processing my many (unfortunately) claims and, especially for an insurance service, very quickly delivering the payouts to me. In addition to that, the Trupanion reps are so personable whether by mail, email, live chat, or on the phone! It is obvious to me that they care and take pride in providing their service. (By the way, this comes from an 80 year old retiree who had a 42 year career as a clinical and community psychologist, having had thousands of contacts with a variety of people and organizations.)

Insurer: Trupanion Canada

By: Farrell

Useful
May 15, 2020

Give it a try . No disappointments.

Pleasure to deal with you guys. No quibble response and fast deposit into my account.

Insurer: Trupanion Canada

By: David

Useful
May 15, 2020

Increasing premiums.

Claims miss categorized causing investigation and extra costs. Premium increases from about $35 per month to nearly $80. Will not use trupanion again and considering cancelling.

Insurer: Trupanion Canada

By: Zack

Useful
May 15, 2020

Trupanion was there for us.

Absolutely satisfied and happy with my Trupanion experience. When my 7 month old puppy ingested a poisonous substance, it meant an overnight at the animal ER and also follow up blood work 2 weeks later. Trupanion was there for us. You’ve just earned yourself a loyal life long customer. Thank you. Sincerely Chelsea Grunert & “Turbo”

Insurer: Trupanion Canada

By: Chelsea

Useful
May 15, 2020

Great Service

We are extremely pleased on timing if our claims and how quickly they are resolved

Insurer: Trupanion Canada

By: Chris

Useful
May 15, 2020

Smoothly

I was very happy everything went smoothly and taken care of right away. Thank you trupanion.

Insurer: Trupanion Canada

By: Christine

Useful

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