Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I am grateful for my coverage and for how NW Pet supports me and my Pet.
I am very happy with Customer Service, my claim handling etc. My only bit of constructive feedback is related to prescription refills. The two vets that I work with, their software does not print my dog's name on the receipts. This is only for refills, and this results in these get denied. The vets will not change their systems as it is costly.
Insurer: Nationwide
By: Tamica
Worst experience ever
My dog doesn't have any pre-existing conditions and still puts it as a pre-existing condition. The customer service rep couldn't answer simple questions and simply said I don't know.
Insurer: Nationwide
By: Susan
VP HR and Administration
Claim process still very manual - why not implementing an online form and submission process? Also, I have being trying to update my address and contact information for the claim form for months with no reply so far.
Insurer: Nationwide
By: Raquel
Finally, a Great Pet insurance
I have had pet insurance for my cat for two years, but never used it last year, being reluctant to even claim a regular vet visit. This year, my cat had several visits, planned and unplanned due to dental surgery (3 teeth removed). That resulted in not only pain and suffering alongside the cat, but a rather substantial bill. To my absolute surprise, Nationwide covered a large amount of that bill, 90% (minus tax). This insurance is better than mine (almost) :)
Insurer: Nationwide
By: Lelia
Awsome
I love nationwide very easy to submit claims Very fast on reviewing and completed claims
Insurer: Nationwide
By: Maria
Very fast at reviewing claims and processing payment!
The review and payment process is much quicker and easier than other pet insurance companies I’ve used.
Insurer: Nationwide
By: Justin
I love the expedient way of handling claims and payments.
I love the ease with which you can file a claim. I love the quick turn around time for payment of the claims.
Insurer: Nationwide
By: Rita
Quick and Easy
I love how easy it is to start a claim, and have been amazed at the quick turn around time for receiving reimbursement! Our plan coverage is amazing and the peace of it provides my family is better than I can describe. Customer service is EXCELLENT!
Insurer: Nationwide
By: Charrise
Quick and Effortless
Pros - The claim form is pre-filled with my and my pet’s information, which is very helpful and time saving. - The veterinarian’s office took care of filling out the rest of the form and even submitted the form for me. I thought that was great and all offices should do that. - The claim was processed within days and the money direct deposited to my account. I really like the fact that we have that option instead of waiting weeks for a check. Cons - None at the moment All in all, It was a very quick and effortless experience on my part. I definitely recommend purchasing Nationwide pet insurance, especially if it’s available through your employer.
Insurer: Nationwide
By: E
Top Notch Support
Super easy to file claims online, and the claim was processed in under two days!!!!!
Insurer: Nationwide
By: Charlie