Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Awesome insurance most medicine is covered
I am happy with my insurance, most claim are covered. The most important ones are the flea and heart worm medication.
Insurer: Nationwide
By: Miguel
Very satisfied with HealthyPaws
I switched to HealthyPaws from 24 PetWatch about a year or two after 24 PetWatch took over PurinaCare policies. I was very unhappy with 24 PetWatch and the hiked rates very quickly after taking over PurinaCare. I've had several claims with HealthyPaws and they handled each claim review quickly and customer service is easy to contact for questions, etc. When they needed additional records on my dog, they requested directly from the vet hospital and I did not have to chase anything down. I would recommend HealthyPaws to anyone looking for pet insurance. Please read the terms and conditions regarding limits, preexisting conditions and waiting periods before writing a bad review based on industry wide polices that are followed by all insurance companies. Monthly premiums are reasonable, and I have a low deductible and 90% reimbursement rate. My dog is the poster child for insurance -he's had some expensive healthcare needs, one of them being cancer. It was nice to base my decisions on what was best for his quality of life and not my wallet.
Insurer: Healthy Paws
By: Kelsi
Nationwide has been by our side!
My husband's company started offering pet insurance through Nationwide, so we decided to enroll our then 6 year old french bulldog. They have been nothing short of outstanding! The claims process online has been fast,easy and efficient. it rarely takes more than 3 or 4 days from submitting claim to payment issued. We have never had a claim denied. It has been so comforting to have them as she gets older and will likely have more issues that will need expensive medical care. We feel like we are able to make the right decision for our dog because of our coverage. We can give her the vest best without having to think about it!
Insurer: Nationwide
By: Kristen
Quick Fast efficient
I was surprised by the ease of the whole process . -however I submitted the invoice with my claim, received the check bit was asked for a copy of the invoice - very confusing
Insurer: Nationwide
By: Karen
It was very easy to submit my claim and your processing time was great!
Very good experience with the claims process!
Insurer: Nationwide
By: Sandy
So easy, responsive & affordable
I keep recommending Nationwide Pet Insurance to friends. I can't believe how easy it is to upload claims via their VitusVet App. I feel all reimbursement claims have been valid explanations and fair reimbursements. I have saved thousands this year using my pet insurance. They deposit my reimbursement checks directly into my bank account. They have up to 30 days to respond to a claim, but normally do it within 7-10 days. They cover some annual prevention checks as well, which most other insurance do not. I highly recommend using Nationwide!
Insurer: Nationwide
By: Gaby
Submitting claims is very easy and receiving reimburcement is fast.
I was so pleasantly surprised after I submitted a claim for a large emergency room bill and received a payment of almost the entire amount in a timely manner.
Insurer: Nationwide
By: Carol
Happy with service for last 4 years
Have been insured with PPU for last 4.5 years. Great accident and illness coverage, love that they cover physiotherapy.
Insurer: Pets Plus Us
By: Deanna
Excellent
Claims are paid promptly. Service has always been good .
Insurer: Nationwide
By: Cindy
Best Customer Service!
Best customer service I have seen from anywhere in a long time. Everyone is ready to help and answer any questions. I’m new to making claims and had lots of questions. Every time I called they were willing to help. I got my payments for a surgery my dog had to have quickly!! Highly recommend!!
Insurer: ASPCA
By: Laura