Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I highly recommend Nationwide Pet Insurance if you love your pet!
I have been a Nationwide Pet insurance customer since 2014. When I joined, my dog was a healthy 6 years old with no preexisting health conditions. For the first several years I only needed to submit a claim twice a year when I took my dog in for his semi-annual checkup. I was always shocked with how much was reimbursed (typically 85% or more) on every visit and I received the reimbursement ACH direct deposit within 1-2 weeks of submitting the claim. Because of this, I made sure to take my dog to consistent vet appointments to ensure his health, without worry of how much I needed to pay when I checked him out. I didn't truly appreciate Nationwide Pet Insurance until this last year. My dog is now 12 years old, has developed arthritis, allergies, and gets sick on a more consistent basis. I have had to take him to the vet several times in the last year due to natural old age. Constantly going to the vet can add up quickly, but with Nationwide, I have been reimbursed up to 85% of his bills and paid within 1-2 weeks every time. If you don't want financial strain to get in the way of keeping your pet healthy and comfortable, I highly recommend Nationwide!
Insurer: Nationwide
By: Steve
I am glad I insured Ace with you
I insured Ace when he was less than 1 year old, and I am intending to continue this insurance. It is very helpful and I feel assured to know he is well covered. Last year onwards, I even went ahead and added a "well care" package, which I do think it is very helpful as it covers things like trifleix and regular doctor visits and other basic things.
Insurer: Nationwide
By: Deepa
Absolutely recommend!!!
I have had pet insurance with Nationwide for the past 11 years (when it was previously VPI) and I have been very, yes very, satisfied the entire time. I was nervous when Nationwide took over that it would changes things for the negative but I genuinely have no complaints. Every time I have talked to someone through customer service, billing, claims, etc - they have been friendly, responsive, and genuinely helpful. My monthly cost has gone up as time has gone by, but I think that is to be expected. That may influence for some people as your pet ages, but if you have a pet with chronic conditions - it has been a huge stress relief. It allows you to focus on the care of your pet and not stress as much about the cost. And when my dog was much younger it was also appreciated for spay/neuter, shots, and wellness visits. I was worried there would be lots of exclusions for coverage for anything that came up, and every time, her conditions were covered - EVERY time - over the past 11 years (and we've had LOTS). Overall, I am very very happy I purchased pet insurance, with this company especially and I would absolutely recommend it.
Insurer: Nationwide
By: Angela
Best decision ever!
I researched many pet insurance providers when we got our dog and Healthy Paws was a great decision! Their coverage offered many price points depending on the deductible you wanted and reimbursement percentage that mattered. We did have to submit a claim for the first time and their process was easy and the customer service was incredible! They regularly communicated with me every step, Checked in on my pet regularly to see how he was doing after his surgery and the overall experience was just incredible. Highly recommend you don’t go without pet insurance as procedures can be expensive and would highly recommend Healthy Paws as your provider!
Insurer: Healthy Paws
By: Deb
Always a great experience!
We've had to submit a handful of claims over the past 4 years that we have had our two cats and it's always so easy and fast! We've never had any issues with our claims. You never want your pets to be injured or sick but it's really reassuring to know that Nationwide will make the claims process easy at the end of all of it. Thanks you Nationwide!
Insurer: Nationwide
By: Renee
The Best Pet Insurance I have ever had!
I am so happy that I chose Nationwide for my pet insurance. My dog was diagnosed with Cancer in 2019 and Nationwide has covered every claim for her with no questions asked. Payments were super quick and forms were easy to complete right from my app on my phone. I wouldn't have been able to keep my girl healthy without having this pet insurance. Thank you!
Insurer: Nationwide
By: Mary
So dependable - consistency counts!
Hoffman is my first pet ever! He’s my everything! Smartest thing I have done is get Nationwide with wellness! Everything has been covered and I’ve never had an issue! I couldn’t ask for anything more! Truly!
Insurer: Nationwide
By: Susan
Takes Way Too Long for claim
Takes frustratingly long for a claim to be reviewed. Going on a month and a half of 2 claims pending. Even more info was requested and immediately sent. No response of received given. Called for them to say they could not view images, sorry, need to resend. Sent hard copies, received, and still another 2 weeks. Over $1000 in claims pending. But don’t worry, they’ve taken my $52 payment without Issue for 3 months
Insurer: Nationwide
By: Ryan
Amazing customer service
Health Paws insurance company has been amazing. I have submitted claims in the past and they were always processed in a timely manner. This company also cares about your pet. They always ask how she is doing when I call and send emails asking how she is doing. I wish I could give them a rating higher than 10 because they truly deserve it.
Insurer: Healthy Paws
By: Victoria
Great Insurance
Overall, I am very pleased with Nationwide Insurance. I have been a loyal customer for almost 16 years. We currently have three dogs insured. Submitting a claim is so easily done online. They usually pay relatively quickly. Depending on the plan, the reimbursement rate is pretty good. One of my dog’s just had a tumor removed from her lip and the bill was over $700. After the insurance reimbursement it ended up costing us about $75 out-of-pocket. I give that two thumbs up. My neighbor has a different pet insurance for her dog and they reimburse hardly anything. I would definitely recommend Nationwide Pet Insurance to a friend or family member. They may not be the cheapest but when you need it, it comes through. You want an insurance you can rely on.
Insurer: Nationwide
By: Melissa