Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Delivered on commitment
I am satisfied with phone support and the way you handled the claims.
Insurer: Nationwide
By: Cristian
Nationwide IS on your side!
My cat Barkley has had a rough few months with some gastro troubles and just getting older. He had to visit the vet 3 times within 30 days and had some very unpleasant testing done. Nationwide was great with the claim forms, quick responses and reimbursement. I'm so grateful that he has health insurance and that Nationwide understand what pet owners go through when their kiddo is sick!
Insurer: Nationwide
By: Alison
Best Pet INSURANCE
Seamless, easy and amazing! Claim reporting is a breeze and payment is fast. Thank you for covering my girl!
Insurer: Nationwide
By: Kathy
Healthy Paws is THE BEST!
I cannot begin to express how grateful I am that we have Healthy Paws pet insurance. Up until now we have used it for small things like allergy testing and it was always easy and quick getting reimbursed. Then recently our Goldendoodle started having focal seizures. We got sent for all kinds of testing that was not cheap. I didn't even have to blink when thinking about doing the tests and affording them. He had the tests on a Tuesday and by that Friday I was reimbursed all but the vet exam at the specialist! I thought for sure this time they would need a bunch of further documentation to proceed but they didn’t! Just the invoice! All I got was an email asking how my dog was! They literally have been so easy to file claims with and have the money direct deposited back into my account quickly! I am ALWAYS more than happy to recommend them to anyone!
Insurer: Healthy Paws
By: Kelly
Asked for a simple payout invoice breakdown of what was paid percentage wise. Two days ago I’m still waiting
I called Truepanion a couple days ago requesting a breakdown of an invoice that my vet submitted to Truepanion for an emergency my dog had and Truepanion has since paid out on. The amount paid out was less than expected. One would think the invoice on trupanions end would have been broken down already and available by email. It is Friday I called Wednesday then called again Thursday. I just want the invoice and can’t seem to get it ! I just want to know what portion of procedures truepaion did pay out on. As it was not 10% that I was left paying of the bill. I appreciate the ease of the vets being able to get estimates back from truepanion and the kind voices on the other end of the phone but honestly I’m finding it frustrating I just want answers in which I’m not getting
Insurer: Trupanion Canada
By: Sarah
Excellent Pet Insurance
Thank you for your fast response for my claim for my cat's visit to her vet. It is nice to know you are out there helping with the expense when my cat needs care at the vet. :o}
Insurer: Nationwide
By: Lois
My horrible experience with Embrace
It is very hard to get a reimbursement of services. I had 2 of my frenchies insured and needing surgeries. One of the reasons they denied a claim was that my dog was not seen in a vet for over a year so therefore it is classified as a pre existing condition. We just relocated to another state and had no immediate need to bring my dog to the vet. They are house dogs, they don't leave my property. I went on BBB to see this is a big issue with Embrace. They take a long time to contact you when submitting a claim as well. Every claim submitted gives the default response of "we need to contact prior vets for complete medical history" even though this is done in the preliminary coverage process. You are better off putting that money aside every month and getting a CareCredit card instead of paying for their insurance. This is what I am forced to do... 5K in debt later. Thx Embrace!
Insurer: Embrace
By: Jackie
QUICK Reimbursment of claim
Claim was easy to file and received reimbursment in a week.
Insurer: Nationwide
By: Lisa
always there for Fiona when we need them. I budget out my payments each month and I don't have to worry.
Having this decision has allowed me not to ever put off or not provide my dog with medical care because of the cost. I budget my monthly payment and have never been turned down. This includes well visits, preventative care and unexpected illnesses.
Insurer: Nationwide
By: Cori
So far so good
We've had Nationwide Insurance now for about 4 years. So far we're pretty happy and would recommend. Very easy to make a claim and the check comes in the mail. I can't compare with any other pet insurance company since this is the first and only one I've used. But overall, if you want peace of mind, pet insurance is good to have, especially as your pet gets older. Thank you.
Insurer: Nationwide
By: Rochelle