Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Quick turn-around, but lower than veterinary costs reimbursement maximum
I have had Nationwide Pet Insurance for a number of years. The call center staff is always willing and normally able to assist. With the latest updates to the application, the methods available to send in a form has been much easier than in the past, and the payments come quite quickly. That said, if you are forced to go to an emergency veterinary clinic that charges more because they are the 'emergency' provider, what is paid back to you will be much less than what is allowed. So out of pocket could be quite pricey- over and above what the stated out of pocket deductibles listed. However, to date, this insurance has saved me quite a bit and I am very happy to have it. I would recommend the Wellness portion for any new dogs. I have one dog that has the wellness option, and the other (my rescue) without because she was older when we adopted her. I would not have a dog without Pet Insurance, and Nationwide appears to be one of the better companies to provide reasonable cost Pet Insurance.
Insurer: Nationwide
By: VICKI
Very quick reimbursement!
Nationwide reimburses me super fast! My dog went for her annual, a spay, and a med refill post-op, and each claim has been reimbursed just a week after being sent in!
Insurer: Nationwide
By: Cadi
Great so far!
Only had the plan for a few months, but it's going great so far. W've hit our deductable and they've been very efficient on processing claims and with payout. Claims have been handled within a week of being sent on the VItusVet app, and payouts go in via direct deposit quite easily. The only thing they have not covered was a nutritive paste, which is clearly demarcated as not covered in the policy, so I'm okay with that. Overall, painless, quick, and working well!
Insurer: Nationwide
By: Sean
Excellent customer service
Nationwide has provided me with the easiest, fastest claim processing I have ever experienced . I have had my pets covered for over 15 years and have never been disappointed or frustrated with any claims I submitted. There claims process is outstanding. I highly recommend Nationwide for pet coverage.
Insurer: Nationwide
By: Michelle
stress free, fast and easy
This is the first time I have ever had pet insure for one of my dogs. I was a bit reluctant but decided on this for my new puppy. It's the best decision I made and so happy I went with Nationwide. Submitting a claim was very easy and it was processed very quickly. I had my benefits paid before I even received my credit card bill for the vet charges.
Insurer: Nationwide
By: Linda
Excellent service every time
Every time I submit a claim, the claim is handled quickly and I appreciate all the correspondence sent to update me.
Insurer: Nationwide
By: Marini
Nationwide is simply great pet insurance
Nationwide is simply great pet insurance. Easy claims and great, prompt service!
Insurer: Nationwide
By: Mike
No hassle
Your service was quick and my money was back in my account in no time. Roxy is doing well. Thank you
Insurer: Nationwide
By: Crashonda
Easy Working with Nationwide
It is so easy working with Nationwide. It's very easy to submit claims, they are quick to pay back the money. I am so thankful we have Nationwide Pet Insurance for our dog. She has allergies and in the spring she breaks out in sores on her belly from the pollen, we have to give her an allergy shot each and special spray. Nationwide really helps reduce the stress! Thank you!
Insurer: Nationwide
By: Katie
Super Fast!!!
I have a brand new puppy so there has been a few vet appointment for shots and check-ups. After my small deductible all of my claims where paid super fast!!! I love the easy submittal process and fast payment directly into my account. SO HAPPY I got this for my pet.
Insurer: Nationwide
By: Armando