Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


June 19, 2020

I am happy to have insurance but I find the process difficult at times

I do recommend having pet insurance, however the claim process is difficult. I have had to jump through many hoops place many calls to get my claims processed. I think now that I have things set up, it should run smoother. I am hopeful. I am willing to keep the insurance and see.

Insurer: Nationwide

By: Jennifer

Useful
June 19, 2020

Nationwide is the BEST!

You guys are awesome! The services are impeccable, as I have not had ONE issue with any claims. It is a huge relief to have you guys on my dogs side! We, obviously, treat our dogs as a part of our family and Nationwide has helped make that possible. Unfortunately we do have a "problem child", but to know that we are not only covered, but also supported by you guys is great. Thanks so much!!

Insurer: Nationwide

By: Susan

Useful
June 19, 2020

Very pleased with the how prompt and easy the claim process was.

Am very pleased with this policy and it gives you peace of mind about the care of your pet.Time from submitting the claim until payment was very reasonable.Always great customer service too!

Insurer: Nationwide

By: Jane

Useful
June 19, 2020

Insurance that you can rely on with caring personnel.

I bought insurance after first pet when the Veterinarian Office in Vallejo, CA had the hand-outs. But I have found that this company is always improving ways to help the pet and pet parent through in times of crisis and with regular wellness checks. I am now with Nationwide with our fifth pet. All previous have had long lives and good care because we had the insurance coverage to help cover the expenses.

Insurer: Nationwide

By: Virginia

Useful
June 19, 2020

Thankful for insurance

This past year has been rough for my Emma l, I'm so grateful for her insurance through nationwide it has helped tremendously, as we work to get her back to her normal little active self

Insurer: Nationwide

By: Kim

Useful
June 19, 2020

Mat removal

Sadie is a long hair cat that gets matted so easily. I was kind of upset that the insurance considered that grooming, when in all actuality, her mats were a health issue because of the length of her hair.

Insurer: Nationwide

By: Alison

Useful
June 19, 2020

Easy to file claim, received in 2 weeks

Easy to file claim, received in 2 weeks with summary

Insurer: Nationwide

By: christopher

Useful
June 19, 2020

Super easy filing process, and excellent service!

We purchased Nationwide's pet insurance as soon as we got our GSD puppy in early 2019. I particularly liked the wellness plus plan, as we knew we would have a few rounds of puppy shots to pay for early on, which were covered at 100% up to our maximum policy limit, which we didn't reach even with multiple rounds of shots. Nationwide's coverage was also the least expensive and most comprehensive plan that I could find, out of about 10 other companies that I quoted with. I love that we have the ability to claim via an app by simply taking a photo of our vet documents and receipts, and the direct deposit claim payments were a massive plus side for me - no waiting for a check in the mail! Since then, our pup unfortunately came down with kennel cough, which was covered under the major medical plan at 100% after our deductible. This was super helpful as there were a few vet follow up visits that can get expensive! After we renewed this year, we had another unfortunate incident where our pup had an infected cut in his paw. With our insurance plan, this was again covered at 100% after our deductible, and due to our incredible experience the prior year, we were able to tell our vet to do everything they needed to do, without worrying about our out of pocket costs to get him well again! We are very happy with the service provided by Nationwide, and have already recommended them to our friends and family, and will absolutely renew this policy going forward!

Insurer: Nationwide

By: Aidan

Useful
June 19, 2020

I totally satisfied with the service the company provide

Satisfied with outcome

Insurer: Nationwide

By: Estela

Useful
June 19, 2020

I’d be broke without pet insurance.

Having pet insurance has saved us thousands of dollars. I just got my pups teeth cleaned totally over $1,300 and I was refunded 90% of it. Absolutely amazing. I suggest pet insurance, specifically Nationwide to every dog owner I know.

Insurer: Nationwide

By: Katie

Useful

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