Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


July 06, 2020

Claims processing

Easy to follow instructions for on-line claims submission. Very Prompt processing.

Insurer: Trupanion

By: Maribeth

Useful
July 06, 2020

Great experience!

Claims process was very efficient and quick. Customer service was excellent at answering my questions.

Insurer: Trupanion

By: Dale

Useful
July 06, 2020

Quick responses fairly good coverage

Quick responses, fairly good coverage

Insurer: Trupanion

By: Lucinda

Useful
July 06, 2020

The claim was easy and the payment was fast!

The claim was easy and the payment was fast! Good job!!!!

Insurer: Trupanion

By: Emmy

Useful
July 06, 2020

Trupanion is a pleasure to work with!

My claim was reviewed and processed very quickly. It is a pleasure to deal with the Trupanion team! I always recommend Trupanion to folks who add a fur baby to their family.

Insurer: Trupanion

By: Elizabeth

Useful
July 06, 2020

Great service quick processing if any claim arises easy to contact.

Great service, quick processing if any claim arises, easy to contact.

Insurer: Trupanion Canada

By:

Useful
July 06, 2020

Exceptional customer experience.

It was a great experience. Easy to complete and file a claim. Great communication during the claims process. And, the claim was very quickly resolved. Great insurance for your pet.

Insurer: Trupanion

By: Mike

Useful
July 06, 2020

Given that many of us are working from home these days the claims people at Trupanion are doing as good a job as possible.

Given that many of us are working from home these days, the claims people at Trupanion are doing as good a job as possible. I only wish they had called me after they had difficulty getting in touch with our vet instead of me needing to call them to check the status of current claims. All was resolved, so all is well.

Insurer: Trupanion

By: Patricia

Useful
July 06, 2020

I chose 10 because the associate answered all my questions and suggested a pre approval so that there would not be surprises when it came to assessing my pets coverage for her dental injury.

I chose 10 because the associate answered all my questions and suggested a pre approval so that there would not be surprises when it came to assessing my pets coverage for her dental injury. I was sent back a reply after submitting my preapproval within 24 hours (much faster than I anticipated). Our procedure appointment is in 2 weeks and I hope that claim submission and response for approval/payment is just as smooth as the pre approval.

Insurer: Trupanion

By: Erin

Useful
July 06, 2020

I have no problems and had 1 claim which was handled smoothly

I have no problems and had 1 claim which was handled smoothly

Insurer: Trupanion

By: Madelon

Useful

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